Technical Sales Associate

Servicerocket Palo Alto , CA 94306

Posted 5 months ago

ServiceRocket is trusted by thousands of enterprises, helping them get the most out of their software and transforming the way they do business. Headquartered in Palo Alto with offices in Sydney, Santiago and Kuala Lumpur, our products and services help clients accelerate alignment, reduce friction and connect with their teams, partners and customers.

Working at ServiceRocket is more than a job. Our five core values drive our actions and work environment. Our employees, the Rocketeers, fuel our success. But don't just take our word for it Explore what it's like to wear the rocket.

About Learndot

Our Learning Management System (LMS) Learndot is a world-class cloud-based, on-demand learning platform that powers the online customer universities at many of today's hottest technology companies. In 2018 Learndot was recognized by the Brandon Hall Group for Best Advance in Learning Management Technology for External Training category. In 2019 Learndot was named one of 2019's Best Corporate Extended Enterprise Learning Systems by Talented Learning.

As a Technical Sales Associate, you will become an expert in the Learndot Suite of products that span our many customers. You will talk to new prospects interested in our products to help them visualize a solution to their Customer Education needs as well as partner with existing customers to continue to drive their initiatives. You will be an advocate for our products, knowing the features thoroughly, as well as the voice of our customers. You will partner closely with Product, Success, Sales and Implementation teams across the organization.

What you will do as a Technical Sales Associate:

  • Own the prospect's experience from initial reach-out to close.

  • Deeply learn the products and how they drive value for our current customers. Be able to communicate this effectively to prospects.

  • Lead demos of new and existing product features

  • Understand and uncover customer needs and business problems; effectively communicate how Learndot can help solve them

  • Provide feedback to Product and Engineering team to continue to drive product excellence and product market fit.

  • Work closely with the Marketing team to drive continuous improvement in lead quality, conversion rates, and pipeline generation

  • Use and maintain the and Hubspot; provide metrics on the pipeline


  • You care deeply, genuinely and passionately about building great products and solving problems for customers

  • You are skilled at explaining technical problems succinctly and clearly.

  • You are a naturally empathetic and articulate communicator.

  • You have a Bachelor's degree from an accredited University

  • You are a highly motivated, driven and self-starting individual

  • Ideally if you have up to One year of sales experience.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
PartTime Sales Associate

Verizon Communications

Posted Today

VIEW JOBS 7/20/2019 12:00:00 AM 2019-10-18T00:00 What you'll be doing... As a Verizon Sales Associate, or what we like to call a Solution Specialist, you'll help our customers understand and love the products we sell. Utilizing your unique talents, passion for technology, and excellent customer service skills, you'll be part of a retail store team committed to creating the ultimate in-store experience, turning our customers into loyal Verizon fans. * Actively listening to customers to provide them solutions that simplify and organize their lives. * Creating personal connections to make tech look simple. * Using your passion for cutting edge technology to generate sales. * Unlocking customer confidence in the best things about their products so they can immediately enjoy them. Why Verizon? Verizon has earned spots on the Working Mother 100 Best Companies, Best Companies for Multicultural Women lists, the Diversity Best Practices Inclusion Index and the top 10 Best for Vets employers. Verizon is a place where you can craft your own path to greatness. Being surrounded by great technology is the start. Being surrounded by great people makes it even better. Thousands of locations, millions of connections. A personal experience for each customer created by you. Embark on a sales career with Verizon and you'll: Have more control over your income. Verizon offers a competitive salary plus commissions and other incentives. Oh, and did we mention great benefits including 401k and educational assistance that start day one? Be challenged. Our technologies, and our customers' needs, are always evolving. You'll be at the forefront of the tech world's latest trends. Create a path for success. Our sales training program starts day one. We believe in lifelong learning, and also provide award-winning training for continued development. Our investment is in you and your success at Verizon. What we're looking for... You'll need to have: * High school diploma or GED. * One or more years of work experience. * Willingness to work evenings, weekends and holidays. Even better if you have: * Associate's degree. * Customer service and/or sales experience. * Commission-based sales experience is also a plus. After you apply… You may be required to take an assessment (30 mins) and record a video interview (30 mins). If you're selected to move forward one of our recruiters will reach out to tell you more about the role and answer your questions. When you join Verizon... You'll have the power to go beyond – doing the work that's transforming how people, businesses and things connect with each other. Not only do we provide the fastest and most reliable network for our customers, but we were first to 5G - a quantum leap in connectivity. Our connected solutions are making communities stronger and enabling energy efficiency. Here, you'll have the ability to make an impact and create positive change. Whether you think in code, words, pictures or numbers, join our team of the best and brightest. We offer great pay, amazing benefits and opportunity to learn and grow in every role. Together we'll go far. Equal Employment Opportunity We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better. Verizon Communications Palo Alto CA

Technical Sales Associate