Technical Program Manager, Wallet Operations

Bittrex Seattle , WA 98113

Posted 3 weeks ago

Bittrex, the leading blockchain technology provider and cryptocurrency exchange, is hiring! We are looking for talented individuals that will help us push the boundaries of blockchain technology and drive innovation within the industry. If this sounds like you, we would love to have you join our rapidly growing team.

The development team is small. We are passionate about uptime, code correctness, and quality and we are hiring additional engineers that share our values to help build the next generation of solutions and trading tools.

We are looking for a Technical Program Manager for Wallet Operations. This person will drive technical projects to launch new cryptocurrency wallets onto the Bittrex platform and to support existing wallets. The Technical Program Manager will collaborate with internal teams and external cryptocurrency token developers to coordinate wallet operations across the entire support life cycle.

Responsibilities:

  • Coordinate the launch of new wallets onto the Bittrex platform

  • Manage execution of wallet-related programs, including token airdrops, smart contract swaps, ticker changes, node upgrades, etc.

  • Maintain a communication channel with token development teams to plan support activities

  • Guide the wallet operations team's support priorities to minimize customer impact from wallet outages, stuck deposits/withdrawals, etc.

  • Communicate with internal and external stakeholders on the status of Bittrex's wallet operations

  • Drive tooling and automation projects that improve the team's ability to keep wallets healthy and online

Qualifications

  • 3-5 years of experience as a Technical Program Manager

  • Excellent written and verbal communication skills

  • Meticulous documenter, authoring standard operating procedures, technical runbooks, release notes, etc.

  • Ability to work through ambiguity to extract clear technical requirements for a team of engineers

  • Demonstrated track record of coordinating multiple teams (internal and external) to deliver complex technical projects on time

Greater consideration will be given to those applicants who can demonstrate the following skills or experience:

  • Prior professional experience in a technical role (e.g. software engineer, DevOps, security operations)
  • Familiarity with blockchain and cryptocurrency

Bittrex is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.

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Technical Program Manager, Wallet Operations

Bittrex