Technical Program Manager
Engineers at Star Lab are driven by a desire to protect mission-critical and safety-critical systems. They pride themselves on being innovative and customer focused. The work is challenging and highly technical, but it is also rewarding, enjoyable, and often leads to new learning experiences. This position is within Star Lab's Professional Services team. This team provides high-touch integration support to customers and assists in the development of security architectures.
This person will be based in Huntsville, AL.
About the Position
Contributes to the integration and support of Star Lab's security products into customer systems and security architectures. Star Lab's security products protect mission-critical and safety-critical systems from cyber and reverse engineering threats, and integration may involve working with customer equipment, updating documentation, integrating various kernel and hardware interfaces, and enabling Star Lab's technologies to be used with customer software and operating environments.
Leverage knowledge of embedded security, operating systems, virtualization technology, anti-tamper, or other areas of expertise to evaluate customer requirements, devise solutions / approaches, and meet challenging delivery deadlines.
Enthusiastically collaborate and teach customers about Star Lab products, support product evaluations, train users, participate in design engagements, etc.
Own customer equipment in the HSV lab (setup, configuration, troubleshooting).
Ensure efficient and streamlined version control and workflow, supporting the team in a fast-paced Agile/Scrum environment.
May require travel (up to 75% to support customer integrations)
Extensive Linux experience (RedHat family preferred to mirror customer environments)
Strong bash (or other shell) and/or python development / scripting experience; System-level development in C or similar preferred.
Previous experience developing and/or integrating system modules a plus
Comfortable rebuilding the Linux kernel and working with kernel modules
Comfortable communicating technical topics with external entities over email, phone, video, and in-person
Experience troubleshooting firmware, boot loaders, and low-level operating system code on various hardware to include embedded processing boards, rack servers, and chassis subsystems
Experience working with Xen-based virtualization as well as using and testing on Linux systems is a plus
Understanding of information security practices (cryptography, privilege separation, etc.)
Experience with Git and familiarity with Github Flow
Familiarity with Continuous Integration tools (with GitLab CI experience a plus)
Strong technical writing skills
BENEFITS & PERKS
Christmas, Thanksgiving & July 4th Soft Shutdown periods
Birthday and Volunteer Time off
401K + Company Match
Competitive Benefits Package
Open Source Fridays
Brown bag Learning Opportunities