Technical Program Manager - Security

At Branch, we're transforming how brands and users interact across digital platforms. Our mobile marketing and deep linking solutions are trusted to deliver seamless experiences that increase ROI, decrease wasted spend, and eliminate siloed attribution. Our Branch team consists of smart, humble, and collaborative people who value ownership over all. Everything we do is centered around creating a great product, team, and company that lives and breathes our motto: Build Together, Grow Together, Win Together.

We are seeking an experienced Technical Program Manager - Security reporting directly to the Head of Security. The ideal candidate will bring a combination of strong technical skills, experience with product security and participating in sales enablement functions. This position will own how security responds to security inquiries from existing and potential customers, and drive customer security requests with internal teams. This important role will collaborate across Product, Sales, Engineering, and Security teams.

As a Technical Program Manager, you'll get to:

• Own the security sales enablement process by responding to customer security questions from existing and potential customers.

• Collaborate with technical account managers and participate on customer calls as part of the security team.

• Support post-sales teams on security, privacy and fraud requests.

• Enhance and build out the customer trust and security strategy.

• Work with Product teams on Identity, and Access Management, Single Sign-On, and Identity Providers.

• Collect feedback and input from customer for security controls and requests.

• Develop metrics and KPIs on the sales enablement process.

• Participate in customer fraud and abuse requests from various channels.

• Work with Product, Engineering and Security to mitigate fraud from customers.

You'll be a good fit if you have:

• At least 5+ years experience as a Technical Program Manager focusing on product security, sales enablement, and security.

• Bachelor's / master's degree in computer science, Computer Engineering, (or equivalent experience).

• Experience partnering with Technical Account Managers and Sales Engineers on pre-sales and post-sales security requirements.

• Experience with sales enablement functions including responding to customer security questionnaires.

• Experience with participating on customer calls discussing security and privacy issues.

• Experience with Standardized Information Gathering (SIG) questionnaires for security.

• Experience mitigating fraud and abuse and developing strategies to reduce fraud and abuse.

• Strong experience with security specifically with security architecture, operations, and governance.

• Excellent analytical, written, and verbal communication skills - capable of explaining complex requirements in simple words.

Nice to Haves:

• Knowledge or experience with deep linking technologies.

• Experience with regulatory and compliance frameworks such as NIST, SOC2, ISO, PCI, and HIPAA.

This role does not qualify for US visa support.

In accordance with applicable law, the following represents a reasonable estimated compensation range for this role: the estimated pay range for this role, if based in Palo Alto, CA is $140,000 - $180,000.

Please note that this information is provided for those hired in Palo Alto only. Compensation for candidates outside of Palo Alto will be based on the candidate's specific work location.

Actual compensation will be determined based on skills, experience, and geographic location and may be more or less than the amount shown above.

This role will be based at our Palo Alto office and follows a Hybrid schedule that will be aligned with our Return to Office guidelines.

A little bit about us:

• Branch is funded by investors such as NEA, Founders Fund, and Playground Global.

• We are headquartered in Palo Alto, CA with teams around the globe.

• Diversity at Branch ranks in the top 10% for similarly sized companies (by Comparably).

• In 2022, 2023 and 2024 we were recognized as one of Forbes Best Startups and certified by Great Places to Work.

• We have more than 3 billion monthly users and are partnered with over 100,000 apps.

If you think you'd be a good fit for this role, we'd love for you to apply! At Branch, we strive to create an inclusive culture that encourages people from all walks of life to bring their unique, diverse perspectives to work. We aim every day to build an environment that empowers us all to do the best work of our careers, and we can't wait to show you what we have to offer!

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