Priceline.com is looking for a world class high energy Program Manager to join the Business Process Office to support and improve our business processes. Development areas include improving our visibility in the Technology Department, Licensing, Investment, Compliance, Technical Projects' progress, program health dashboards and quarterly planning. The ideal candidate will have the ability to create synergy, possess assertiveness, achieve team cohesion, while integrating and aligning of corporate initiatives. Our teams are small and allow great opportunities to learn new technologies and grow professionally.
Qualified individuals must be adept at translating complex processes into concrete deliverables, and possess strong project management skills to shepherd these deliverables from definition to deployment across the organization. We are looking for someone with a Agile management background that feels comfortable about designing process and managing the execution. Successful candidate will work closely with product, business and technology teams throughout the company in a role that requires you to coordinate across teams, mitigate risks and balance business needs.
Maintain regular communication with project team and stakeholders, ensuring all parties have accurate and current information.
Ability to manage programs that are compliance related (SOX, PCI, audit, etc) interfacing with internal/external teams & technology/finance teams
Defines common platform/architecture for gathering, communicating and reporting operating metrics using JIRA/Confluence.
Establishes mechanisms for planning, completing and monitoring process changes for projects, pre-acquisitions and/or post-acquisitions including the assessment of returns (productivity, growth, etc.).
Leads the research of internal and external best practices and with recommendations for process improvements.
Communicates the status of the initiatives and associated projects or teams to appropriate levels of the organization.
Participates in the business planning, capital planning and portfolio management processes to acquire resources needed to implement process improvements.
Communicates and secures sponsorship on innovation and business models.
Validates benefits, cost, and opportunity fit of all process/opportunity/system changes and prioritizing these initiatives based on established guidelines.
Works with employees at all levels of the technology organization, as well as across Product & Business, on functional objectives and assessing the current processes performed within and among functional areas which support these objectives.
Interact and present to company leadership as needed to support Tech initiatives and needs
Maintain consistency and rhythm on Tech projects and programs
Build and orchestrate quarterly presentations to Tech staff
Maintain visibility and manage staff movement, attrition, hiring and training
Help coordinate business wide procedures and work to improve existing processes for maximum clarity, efficiency and success
Agile SM management experience, Agile transformation experience a plus.
Exposure to project structures using iterative development approach involving significant business process changes.
JIRA & Confluence skills that support building reporting dashboards and effective communication
Experience running compliance programs (SOX, PCI, audits)
Portfolio Management experience for a technology organization
Proficiency with Business Intelligence Reporting
Experience developing and analyzing Program metrics for Sr technology management
Experience developing and implementing best practices/process improvements for technology organizations
Solid ability to interact effectively with all levels of the organization and be open to peer reviews.
Strong relationship building abilities and listening skills (adaptive communication, active listening).
Demonstrated excellence in written/verbal communications skills.
Ability to produce high quality deliverables while maintaining schedule commitments.
Must have proven ability to balance conflicting priorities, for example juggling multiple teams/deliverables
Passionate about building best in class solutions with an eye for fine details.
Ability to break down high-level problems and articulate solutions to both business and technical audiences.
Ability to adapt to changing technologies, processes, and environments.
4-9 years of Program Management experience in a technology organization (preferably ecommerce)
Agile Scrum experience and certification preferred
A Bachelors or Master's degree in Information Systems and Technology, Computer Science, Management, or Business Administration.
Cloud migration experience is a plus.