Technical Program Manager

We've been inspiring confidence in clients for well over a decade now. We're a national ad agency. But we're still nimble enough to focus on each one of our clients in a local way. And it all starts with our great employees, who happen to be experts at generating big ideas.

We are looking for a Project Manager to manage a variety of technical Email Marketing projects for one of our key national clients.

Essential job functions:

• Work with diverse teams on a variety of technical projects with a focus on Email Marketing Campaigns

• Assist in the definition of project scope and objectives, involving relevant stakeholders to ensure technical feasibility and usability.

• Manage a team responsible for the delivery of a variety of technical projects (e.g., Email Campaigns, Websites, landing pages, online content strategy, lifecycle marketing/CRM, etc.)

• Lead daily stand-up meetings in order to prioritize work, resources and deadlines.

• Frequently and effectively communicate key tasks, milestones, dependencies and risks

• Create appropriate project documentation such as user flows, detailed requirements and tickets to help our internal teams understand what is expected of them, enabling them to deliver quality work in an efficient manner.

• Manage schedules, budgets, and overall project organization to ensure requirements and project deliverables are clearly communicated, understood and executed.

• Document and communicate project status and strategic recommendations on a regular basis; escalate issues accordingly via the appropriate channels.

• Consistently manage expectations, ensure delivery of the highest quality service, and solicit and act on feedback.

• Proactively identify risk and develop mitigation plans to minimize risk

• Oversee project planning and ensure successful completion

• Optimize or improve existing lifecycle standards and product policies and procedures.

• Effectively and efficiently plan and prioritize all deliverables and resources working across projects based on scope of work and project goals.

• Actively monitor project risks and scope to foresee/identify potential problems and proactively identify solutions; identify refinement opportunities and deliver improvements.

• Manage timelines.

• Manage testing with the product team(s) during the QA phase of the projects.

• Manage project burn rates, specifically the project allocated hours and budget.

• Ensure that projects are delivered on-time, within scope and within budget.

• Adherence to TA's information security standards, as outlined in company policies and procedures.

• Other duties as assigned.

Requirements:

• 5+ years of technical project management with demonstrated experience with web development, email campaigns, marketing automation campaigns, and automated marketing reports.

• 5+ years managing external client projects in positions of increasing responsibility in an Agency environment.

• Strong understanding of project management methodologies such as Agile or other project management practices used in iterative development environments.

• Enthusiasm for identifying ways where agile and traditional methodologies can work for technical and non-technical teams, and interest in expanding those approaches to business processes, cross-functional projects and strategic initiatives.

• Ability to demonstrate the understanding of client business and technical requirements, to enable the completion of deliverables to the standards expected of the Client.

• A critical thinker with strong analytical and problem-solving skills, high attention to detail and thoroughness in approach.

• Solid decision-making skills; ready to identify and perform job functions with little or no supervision.

• Strong desire to keep up with emerging technologies and best practices.

• Exceptional time management skills, including the ability to balance multiple simultaneous project streams with independent, and sometimes competing, timelines.

• Strong interpersonal skills with the ability to build and maintain effective working relationships across multiple teams and at varying levels throughout the organization.

• Proven experience to manage multiple technical projects at a time.

• Experience with issue tracking and resolution software.

• Ability to motivate, support and understand different project teams.

• Strong verbal, written, presentation, and interpersonal communication skills.

• Experience in key Project Management Applications including Atlassian Suite, Asana, Netsuite, Smartsheet.

Preferred Qualifications and Skills:

• Bachelor's degree in Marketing, Business Administration or equivalent experience.

• Demonstrated project management skills with teams up to 10+ people; demonstrated project management leadership skills with direct responsibility for managing project teams, budget and schedule.

• Ability to weigh business and technical requirements to produce project plans and estimates.

• Ability to work effectively in a fast paced, high energy, team-oriented environment.

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, and on the basis of disability.

About Integrity

Integrity is one of the nation's leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead.

Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you'll love, and we'll love you back. We're proud of the work we do and the culture we've built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind.

Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are - in person, over the phone or online. Integrity's employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit Integrity.com.

Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.