The Integrity Investigations & Intelligence (i3) team is seeking an organized Technical Program Manager to help keep our billion users safe from real world threats. We count on our program manager to quantify, document, and advocate for the critical technical needs for the i3 team which in turn enables us to help support people.
We are a team that values building an inclusive environment and having diverse backgrounds. This enables us to best address the most complex safety issues and promote a close-knit and resilient team. If you are passionate about protecting the most vulnerable populations who use our platforms, thrive in cross-functional and collaborative environments and want to support our investigative team to identify areas for process improvement - then join our team to help us make the world a safer place where people can be more open and connected. This position is located in Menlo Park, CA.
Identify and communicate project risks, progress, launches and retrospectives across all stakeholders and teams consistently and transparently
Work cross-functionally to help prioritize projects and communicate status, priority, and impact of product changes to stakeholders
Define and build common processes across multiple teams
Create change management and communication plans to drive adoption of new initiatives
Lead teams in gathering long-term requirements from multiple stakeholders
Design and document a strategic system architecture to consolidate existing systems and users onto a new common platform
Define, build, and implement a new knowledge management process
Define, build, and implement an organization-wide training program
Drive identifications of team risks and safeguards
Use data and visualization to tell a story to convince internal and external stakeholders to take action
Analytical thinker who can break down problems using data and technology independently
Experience communicating to a variety of audiences from software engineers, to investigators, to managers
Experience protecting vulnerable populations
Knowledge about criminology and the cyber threat landscape
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