Technical Program Manager, EPD Programs & Systems

Dropbox San Francisco , CA 94118

Posted 1 month ago

Technical Program Manager, EPD Programs & Systems San Francisco, CA

Company Description

Dropbox is a leading global collaboration platform that's transforming the way people work together, from the smallest business to the largest enterprise. With more than 500 million registered users across more than 180 countries, our mission is to unleash the world's creative energy by designing a more enlightened way of working. Headquartered in San Francisco, CA, Dropbox has more than 12 offices around the world.

Team Description

Our Engineering team is working to simplify the way people work together. They're building a family of products that handle over a billion files a day for people around the world. With our broad mission and massive scale, there are countless opportunities to make an impact.

Role Description

The Central Services organization is the operational core of the Engineering, Product, and Design (EPD) functions. We build tools, improve process, and develop and manage strategic programs to accelerate the collective impact of EPD. In this role, you will work in the Central Services group supporting a wide range of EPD programs that contribute to the overall org. You will collaborate with your team, other Central Services technical and program managers, key stakeholders across EPD, and HR Business Partners and Chiefs of Staff.

This TPM role will help scale various EPD programs and systems, improving process, communication and operating cadence for each program. You will help develop and execute on the roadmaps, identifying skill gaps, setting up processes, and working with engineers to build systems and tools for sustainable growth of these programs.

Responsibilities

  • You will identify, implement, and communicate improvements to scale existing programs

  • You will manage a team of TPgM's and PgM's

  • You will influence programs/projects across EPD

  • You will manage training and coaching of your team members

  • You will ensure all programs have simplified, repeatable, documented processes and governance

  • You will ensure all programs have clear and regular communication cadences and success measurements and reporting

  • You will be an ambassador for Dropbox engineering, product, and design culture and values, proactively injecting Cupcake and maximizing the community-building impact of our programs

Requirements

  • 4+ years of technical program management experience

  • Ability to communicate effectively with engineers, PMs, and designers

  • Excellent facilitation skills and integrity in communication

  • Proven ability to prioritize, multitask, and manage multiple workstreams, projects and programs

  • You have outstanding relationship-building, and influencing skills

  • You have the ability for making programs delightful and inclusive

  • Knowledge of and experience with the software development lifecycle

  • Ability to leverage technical tools to scale programs and solutions

Benefits and Perks

  • 100% company paid individual medical, dental, & vision insurance coverage

  • 401k + company match

  • Market competitive total compensation package

  • Free Dropbox space for your friends and family

  • Wellness Reimbursement

  • Generous vacation policy

  • 10 company paid holidays

  • Volunteer time off

  • Company sponsored tech talks (technology and other relevant professional topics)

Dropbox is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work. A big part of that effort is our support for members and allies of internal groups like Asians at Dropbox, BlackDropboxers, Latinx, Pridebox (LGBTQ), Vets at Dropbox, Women at Dropbox, ATX Diversity (based in Austin, Texas) and the Dropbox Empowerment Network (based in Dublin, Ireland).


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Technical Program Manager, EPD Programs & Systems

Dropbox