The Technical Program Manager is responsible for the successful I.T. implementation of an ecommerce website supporting the Portuguese language for Younique. They are accountable for the program's budget, schedule, and scope. They will work closely with the VP of Software Development and Director of Development Projects on a daily basis in coordinating development initiatives with virtually every development team including ERP & finance, logistics, eCommerce, content management, customer support, backoffice, digital marketing & social media, business intelligence, and infrastructure. Besides attending and participating in relevant scrum meetings, they will interface regularly with key business stakeholders such as finance, operations, marketing, logistics, and legal. It is anticipated that some travel will be necessary in fostering business relationships and coordinating development efforts with third party vendors for outsourced functions such as ERP, BPO, logistics, and payment processing. The Technical Program Manager will report to the Director of Development Projects.
Duties and Responsibilities
Champion lean, agile, and iterative methodologies with frequent and regular deliverable milestones.
Foster a collaborative culture of including development teams in solution design rather than delivering waterfall handoffs.
Produce sufficient requirement documentation and acceptance criteria and include QA early in the discovery process to ensure adequate test case development.
Oversee implementation of a mobile-first user experience with 3g-based page-load optimization and load testing.
Provide thorough and consistent transparency to stakeholders including project roadmaps, budget tracking, deliverable milestones, status updates, and risk analysis.
Ensure accountability of third-party vendors by establishing open and candid lines of communication and setting clear, acknowledged expectations and SLAs.
Experienced business professional with a strong working knowledge of ERP, eCommerce, and supply chain business systems.
Seasoned Agile practitioner (Agile Product Owner/Scrum Master certifications a plus).
Talented Business Analyst with proficiency in turning conversations into technical requirements.
Fluent in Portuguese and English with a current passport.
Previous I.T. Direct Sales experience a plus.
Our culture is one that is mission-driven and built around empowerment. What else, you ask? Well, we have some amazing perks and ridiculously awesome amenities. Check them out:
Younique has a beautiful facility, which includes:
In-house salon & spa with highly subsidized rates
In-house caf with renowned chef at highly subsidized prices
In-house wellness center with world-class trainers and fitness equipment, sauna, yoga studio, and a lot of classes to choose from!
Product discount program
Birthday Amazon gift cards for employees/spouse & children's birthday toys
Bonus structure for certain positions
80% premiums coverage for medical/dental/vision premiums
Strong 401K match
What we do:
#UPLIFT #EMPOWER #VALIDATE
Younique's mission is to uplift, empower, validate and ultimately build self-esteem in women around the world through high-quality products that encourage both inner and outer beauty and spiritual enlightenment while also providing opportunities for personal growth and financial reward.
While Younique is a direct sales beauty company, it is also very much a tech company at heart. Having pioneered major innovations to the direct sales business model through technology and social integrations, Younique continues to experience explosive growth due to the unparalleled user experience our tech offers our users.
At barely 5 years old, we work hard to maintain as much of the "start-up" feel as possible while enjoying the benefits of a hugely successful and well-established company. Our work also makes a difference in this world by helping fund The Younique Foundation (TYF) which helps women that were sexually abused as children with their journey to recovery.