Technical Program Manager - Digital Upskilling - Manager

Pwc Seattle , WA 98113

Posted 2 months ago

A career in our Digital and Applications Design practice, within Application and Emerging Technology services, will provide you with a unique opportunity to help our clients identify and prioritise emerging technologies that can help solve their business problems. We help our clients design approaches to integrate new technologies, skills, and processes so they can get the most out of their technology investment and drive business results and innovation. Our team helps organisations align their business and operational requirements through the careful design of digital platforms and applications. You'll help our clients with application optimisation, strategic integration of custom packaged solutions like Enterprise Resource Planning and Customer Relationship Management, and roadmap development.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be an authentic and inclusive leader, at all grades/levels and in all lines of service. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

  • Pursue opportunities to develop existing and new skills outside of comfort zone.

  • Act to resolve issues which prevent effective team working, even during times of change and uncertainty.

  • Coach others and encourage them to take ownership of their development.

  • Analyse complex ideas or proposals and build a range of meaningful recommendations.

  • Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.

  • Address sub-standard work or work that does not meet firm's/client's expectations.

  • Develop a perspective on key global trends, including globalisation, and how they impact the firm and our clients.

  • Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.

  • Focus on building trusted relationships.

  • Uphold the firm's code of ethics and business conduct.

PwC's commercial digital upskilling product is a platform which enables a capability based learning experience that transforms companies and individuals to be digitally enabled. Our commercial digital upskilling product is built with the spirit of continuous innovation, providing excellence and value to all users.

Job Requirements and Preferences:

Basic Qualifications:

Minimum Degree Required:

Bachelor Degree

Minimum Years of Experience:

5 year(s)

Preferred Qualifications:

Preferred Fields of Study:

Computer and Information Science, Computer Engineering, Computer Applications, Management Information Systems, Engineering, Mathematics

Preferred Knowledge/Skills:

Demonstrates extensive knowledge and/or a proven record of success in the following areas:

  • Working on large, cross-functional teams and projects demonstrating success in managing complex and/or large scale global projects, including managing remote teams;

  • Possessing a technical program management background, and knowledge of cloud technologies (Azure is a plus) including end-to-end ownership of multiple initiatives in parallel in a related industry;

  • Partnering with Product, User Experience, Strategy, Engineering, Science, and many other internal teams to understand their requirements, synthesize them and work with teammates to build global scalable solutions for our clients;

  • Working with distributed systems and/or developing large scale web applications;

  • Building relationships and partnerships;

  • Partnering with stakeholders to understand their business requirements, document them, synthesize them for the product team, coordinate tasks across multiple teams and establish delivery on time and on budget;

  • Understanding of agile methodology (preferably a scrum master), working with Product Management and User Experience to understand functional requirements and interact with other cross-functional teams to architect, design, develop, test, and release features;

  • Succeeding in an entrepreneurial environment and not be hindered by ambiguity or competing priorities;

  • Partnering with internal stakeholders to establish strategic deliverables are completed on schedule;

  • Working with different teams to understand their requirements, document tasks, identify risks, lay out dependencies and communicate status;

  • Designing end-to-end solutions-not just features-by developing an understanding of how PwC works;

  • Applying technology to business challenges in clean & innovative ways, becoming a trusted advisor to your partners and their teams;

  • Owning programs, projects and influencing the Firm's direction;

  • Collaborating with business partners to define product requirements, plans, and deliverables;

  • Identifying dependencies across the projects in the program and resolving conflicts;

  • Developing and communicating program objectives, inspiring and motivating staff, and maintaining alignment with the business strategy; and,

  • Explaining and "selling" the program goals and objectives to the business, as well as technical leadership.

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.


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Technical Program Manager - Digital Upskilling - Manager

Pwc