Technical Product Mgr., Personalization

Position Summary

Role and Responsibilities

R93217 Technical Product Manager, Personalization Mountain View, CA

Headquartered in Ridgefield Park, N.J., Samsung Electronics America, Inc. (SEA) is a leader in mobile technologies, consumer electronics, home appliances, and enterprise solutions. From our humble beginnings to our position today as a tech leader, our passion for innovation has been the common thread throughout history. We've grown into one of THE most recognized global brands. We consider ourselves "relentless pioneers" who push boundaries and defy barriers. The company pushes beyond the limits of today's technology to provide groundbreaking connected experiences across its large portfolio of products and services, including mobile devices, home appliances, home entertainment, 5G networks, and digital displays. As EPA's ENERGY STAR Corporate Commitment Partner, SEA is dedicated to positively impacting the environment through its eco-conscious products, practices, and operations.

People | Excellence | Change | Integrity | Co-prosperity

In today's fast-evolving technology world, one aspect remains common, reliance on data to drive the next wave of innovation. Strategic Analytics is Samsung's Center of Excellence for driving the adoption of data-driven decision-making and product development across the company. The team's core focus is developing solutions that provide Samsung's service organizations with a 360-degree view of Samsung customers.

We are looking for highly technical team members who are passionate about data, have the rigor needed to solve billion-dollar problems, and possess an innate entrepreneurial spirit to explore the uncharted. If you want to work among the very best talent in the industry on the most innovative products in the world, Samsung is the place to be.

The Technical Product Manager Personalization will manage the website personalization experience. Samsung innovates quickly, and the right person will help the team deliver the best-in-class experience to the end user, making their journey to purchase as smooth as possible. You'll work closely with the Engineering, Data Science, Analytics, Marketing, and Operations teams in this role.

The salary range for this role, for candidates based in California, is expected to be between $190,000.00 and $ 210,000.00. Actual pay will be determined considering factors such as relevant skills and experience, and comparison to other employees in the role.

Role and Responsibilities:

• Own the strategy, roadmap, and execution for a portfolio of Personalization Experiments, crafting new challenger experiences and working closely with stakeholders

• Partner closely with ML/AI/Data Science, Engineering, CX/Design, Category Management/Business teams to deliver personalized experiences to various audience segments and consumers

• Serve as a thought leader in the personalization and recommendations space, fielding questions from other teams, advocating for best practices, and sharing learning across the organization

• Access new requests well in terms of level of effort and impact, pitch new ideas and gain buy-ins from stakeholders, Maximizing team output towards key opportunities that will move the needle

• Work with MLAI/Engineering teams to build a new personalization service/engine that will power S.com customer experience, tailoring to each customer

Skills and Experience:

• 7+ years of product management or other similar experience required

• Experience launching products that had multiple cross-team dependencies

• Data-focused mindset and proven ability to use data to explore all aspects of a problem and analyze solutions

• Excellent presentation skills and clear, logical communication style so you can represent our personalization product strategy and roadmap to engineering, business, and product leadership

• You have strong product sense in what makes a compelling consumer products and delightful user experiences, you are a Systems thinker - proactive, structured, long-term thinker rather than reactive

• You focus on impact and naturally frame your work in terms of impact, effort, and cost in order to maximize your chances of delivering a successful product

• Experience working in a fast-paced organization with multiple consumer products

• Familiar with A/B, Multi-variant and other experimentation methods, tools and hypothesis-driven development (Preferred)

Life @ Samsung - https://www.samsung.com/us/careers/life-at-samsung/

Benefits @ Samsung - https://www.samsung.com/us/careers/benefits/

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Skills and Qualifications

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At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.

• Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.