Technical Product Manager

Who We Are

NFP is a seven-time Best Places to Work award winner in Business Insurance who has also earned the 5-Star Diversity, Equity and Inclusion (DEI) award from Insurance Business magazine and the WORK180 employer endorsement. We're a recognized Elite Agency award winner and a leading property and casualty broker, benefits consultant, wealth manager, and retirement plan advisor.

NFP provides solutions enabling client success through the expertise of over 8,000 global employees, investments in innovative technologies, and enduring relationships with highly rated insurers, vendors and financial institutions. To learn more, please visit: https://www.NFP.com.

This is a hybrid position with in-office flexibility 2-3 days a week or can be fully remote.

Responsibilities:

Technical delivery of solution components based on the ServiceNow Platform. Define technical solutions in collaboration with the ServiceNow platform architect.

Assist development teams with resolving technical issues through all stages of project lifecycle. Drive continuous growth of knowledge and adoption of the ServiceNow Platform through certifications, internal/external webinars, case studies, training, community and other resources. Establish deep and lasting relationships with stakeholders and team members.

Build constructive working relationships with ServiceNow and vendor resources. Assist with establishing ServiceNow product roadmap. Ensure project delivery complies with architectural standards and framework.

Education and Experience:

Bachelors degree in Business Administration, Computer Science or a related field and 2 years of experience working on the IT Asset Management product within ServiceNow. Two years of experience to include:

ServiceNow IT Asset Management product focusing on configuration and development; and designing solutions inside the framework of SDLC. One year of experience to include: Delivering solutions via the Agile Methodology; and working with Agile, Waterfall, Lean, Six Sigma, or SAFe Agile.

What We Offer

We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others.

NFP and You... Better together!

NFP is an inclusive Equal Employment Opportunity employer.