Strategic Education, Inc. Minneapolis , MN 55415
Posted 1 week ago
The Technical Operations Specialist manages and optimizes the daily activities of maintaining and improving the handling of Information Security Governance Controls within the engineering teams in the Education Technology Services (ETS) division of SEI, focusing on Sophia and Workforce Edge.
As a Technical Operations Specialist, you will be responsible for maintaining compliance, process change documentation, managing vendor service renewals, and support for internal audits.
Essential Duties and Responsibilities:
Assist with compliance audits and risk assessments
Monitor and report on key performance indicators (KPIs) related to compliance and operations
Collaborate with cross-functional teams to ensure adherence to policies and procedures
Participate in the development and implementation of best practices, policies, and standards
Participate as a team member in the Information Security Governance Committees for Workforce Edge and Sophia.
Assist with the management of third party systems
Support the onboarding and off boarding process for engineering team members
Contribute to the continuous improvement of technical processes and documentation
Job Skills:
Proficiency in user account management, including provisioning and deprovisioning
Strong understanding of role-based access control (RBAC) principles
Strong written and verbal communication skills
Ability to collaborate effectively with cross-functional teams
Knowledge of vendor assessment and selection processes
Ability to manage vendor relationships and performance
Strong problem-solving skills and an innovative mindset.
Strong time management and organizational skills.
Work Experience:
Education:
Certificates, licenses and registrations:
Other:
Must be able to travel up to 10% of the time.
Must be able to lift 25 lbs.
Typical office setting.
Mobility within the office including movement from floor to floor.
Travel via plane, car, and metro may be required to perform this job.
Must be able to work more than 40 hours per week when business needs warrant.
Access information using a computer.
Effectively communicate, both up and down the management chain.
Effectively cope with stressful situations.
Strong mental acuity.
Regular, dependable attendance and punctuality are essential functions of this job.
Other essential functions and marginal job functions are subject to modification.
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$66,000.00 - $99,000.00 - Salary
If you require reasonable accommodations to complete our application process, please contact our Human Resources Department at Careers@strategiced.com.
Strategic Education, Inc.