Technical Operations Analyst
Revel is a next gen healthcare technology company that is challenging convention by reimagining what's possible. We believe the way healthcare traditionally communicates with people is broken. So we're reinventing it. We're replacing stone age practices with friendly conversations powered by smart technology and AI. We're putting data to work for healthcare like every other industry on the planet. Because we can do better. Join us.
If you're a change maker who wants to make a difference in healthcare, read on.
About the Role
As part of the Technical Operations team, you will be responsible for both operational and analysis work on platform data. This position is responsible for working with other Analysts, Engineers and Client Experience Team members to provide the highest level of service to our Clients.
Work cross-functionally with our implementation and analytics teams to make operational plans for program implementations
Research and document steps for automation of recurring tasks
Work with our implementation and product teams to ensure program implementation plans align with product functionality and standards
Write SQL queries and updates of various complexity to support ongoing Technical Operations
Ensure issues and problems are addressed following service level and key performance indicators
Able to work cross-functionally with implementation and client facing teams
Able to set, maintain, and monitor a program-driven data schedule
Able to use data research and manipulation skills, including proficiency in SQL, Python, or a parallel language
Able to solve problems, create solutions and work independently
Able to drive efficiencies through creativity in problem solving
Proactive/ Good Negotiator /Culture fit
Able to/desire to work in a fast paced environment
Minimum 1-3 years of work experience
Experience working with database tools such as Redshift and MongoDB
Professional experience working with Microsoft SQL Server
Experience with JSON
Experience with Python
Experience with Mongo
Excellent communication skills
Strong attention to details
Strong organizational skills
What's in it for You
401k with highly competitive company contribution
Excellent benefits package
Flexible time off
Mobile phone and parking benefits
Contemporary, open work space located in the North Loop
Free beverages, healthy snacks, and great coffee
Fun work environment with innovative, smart, kind people who like to win
We'd love to learn more about you!
Email Questions to firstname.lastname@example.org or visit:
Revel is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
Revel is a drug-free workplace. Candidates are required to pass a drug test before beginning employment
Visa sponsorship is not available for this position.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form (I-9) upon hire.
We are an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities