Technical Office Specialist

Job Summary

Functions as an expert in using the County standard and department specific software applications, as well as third-party applications and database systems. Maintains and updates a large, mission critical database system utilized for immediate information needs of staff, as well as regular, special, and periodic divisional reports.

Researches, compiles, and analyzes information and develops new reports and formats as requested by professional and administrative staff. May work with Information Technology to resolve technical software and hardware problems. Trains staff in the use of specialized departmental/divisional software applications.

Performs technical support duties to assist professional staff members. Assists in developing department specific staff and client training materials. May assist with the development of new database versions and with authoring web pages using standard development tools.

Collects data and compiles statistics for reporting purposes. Utilizes current Countywide and/or department specific software to complete assignments.

Minimum Qualifications

Applications will be rejected if the following information is not provided at the time of application:

• Thoroughly documented work history

• The application is incomplete in ANY capacity

At the time of application, applicant must:

1.Must be a high school graduate or have a certificate of successful completion of the General Education Development (GED) Test.

2.Have had four (4) years of increasingly responsible experience assisting professional level staff in the compilation and preparation of divisional reports or performing data input and maintenance; at least one (1) year of which included the use of specialized departmental software applications.

NOTE: Course work at an accredited college, university, business or commercial school in a related area may be substituted for up to three (3) years of the experience on a year-for-year basis.

Work History

You are required to include your work experience in the Work Experience Section of your NEOGOV application. If you have previously included work history on a resume you must transfer your work history into the Work Experience Section prior to applying.

Attached resumes will not be reviewed or considered. Please review the job posting, specifically the purpose of the position and the minimum qualifications, prior to answering the work experience question; and note that only related work experience will be considered. NOTE: Provide full detail in the employment history section noting the skills, experience and hours worked per week pertaining to the minimum qualifications.

College Transcripts If the applicant has qualified using coursework from a college or university, an official transcript with the award date will be required if a job offer is made. Transcripts from outside the United States must be assessed for U.S. equivalency by a NACES National Association of Credential Evaluation Services (http://naces.org/members.html).