Technical Manager

Job Summary:

Frank Productions is looking for a full-time Technical Manager to join our team in Madison, WI. We are committed to Diversity, Equity, and Inclusion and encourage talent from all backgrounds to apply.

Located in Madison, WI, Frank Productions was established in 1964 and is one of the largest concert promotion companies in the United States. Frank Productions, a joint venture partner with Live Nation, offers full-service concert promotion involved in every facet of live entertainment events, including talent buying, production, ticketing, marketing, sponsorships, and special events. We produce and promote events in arenas, performing arts centers, theaters, clubs and other venues across the U.S. We operate offices and venues in Madison, WI, Nashville, TN, Columbia, MO, and Charleston, SC.

WHAT THIS PERSON WILL DO

• Act as lead tech for the majority of shows and events at assigned venue, filling in at other venues as needed

• Manage tech advances with the promoter rep for assigned venue

• Schedule, coordinate, train, and supervise techs for local venues as needed

• Work closely with other Venue Operations teammates to ensure seamless communication and successful shows and events

• Manage workflow and processes by ensuring that deadlines are met, and work is completed correctly

• Oversee the load-in and load-out of the show from artists, vendors, and others involved

• Solve production issues that may arise at any point in a show's timeline

• Act as point person with relevant third-party providers for technical questions and needs

• Oversee necessary maintenance and repairs for all technical systems and equipment, coordinating with both internal teammates and external vendors

• Prepare and submit maintenance reports and budgets for approval as needed

• Order and acquire the proper equipment, systems, and labor in order to meet show objectives and budget

• Update and provide venue documentation and reports as it relates to the technical function

• Maintain a working knowledge of all sound, lighting, and video systems in all area venues

• All other duties as assigned

WHAT THIS PERSON WILL BRING

• Applicable experience with tech and sound responsibilities and systems

• Willingness to work unconventional hours as job duties demand

• Willingness to cover shows outside of assigned venue, as job duties demand

• Excellent organizational skills and attention to detail

• Ability to work independently and solve problems using sound decision-making skills

• Ability to communicate effectively in a team environment that includes in-person collaboration, group e-mails, and instant messaging

• Ability to quickly adapt and adjust projects to new expectations and direction

• Committed to learning, and fostering an environment of diversity, equity, and inclusion

• Ability to lead and coordinate projects

• Professional and friendly demeanor

• Ability to learn and work within systems such as MS Office, project management tools, and other company software

PHYSICAL REQUIREMENTS AND WORKING ENVIRONMENT

• Performs duties while standing and walking, including ascending and descending stairs

• Lifts up to 75 pounds

• Crouches, kneels, twists, bends, and reaches frequently

• Occasionally works at heights above ground level

• Utilizes hands and fingers to operate computers and office equipment

• Regularly exposed to large crowds and high volumes of noise

• Occasionally works in outdoor conditions

This position is expected to work forty (40) hours per week or more. This position is an at-will position, meaning that either party may terminate the employment relationship at any time without notice or cause.

The benefits package includes paid time off (PTO), parental leave, Life Insurance, and Employee Assistance Program (EAP) and the eligibility to participate in the following programs: Health Insurance, Dental Insurance, Vision Insurance, Flexible Spending Accounts (FSA, Dependent Care), and our 401(k) program.

Frank Productions is an equal opportunity and affirmative action employer and believes in equal opportunity for all employees and applicants. Accordingly, all employment decisions are based on the principles of equal opportunity. These decisions include recruitment, selection, promotion, transfer, discipline, compensation, benefits, training and other personnel actions involving persons in all job titles and we take affirmative action to ensure that they shall occur without regard to race, color, religion, sex, age, national origin, disability, genetic information, less than honorable discharge, military status, sexual orientation, gender identity, physical appearance, creed, ancestry, income level or source of income, marital status, student status, arrest and conviction records, use of honesty testing, pregnancy, childbirth, pregnancy-related conditions, the use or nonuse of lawful products off the employers' premises during non-work hours, declining to attend meetings or participate in communications about religious or political matters or any other characteristic protected by law.