Technical Lead

Job Description (Posting).

Installation, configuration, maintenance, and troubleshooting of Network devices like Switches, Routers, Modems, Wireless Devices, SDWAN and peripheral devices Conduct research on network hardware, services, protocols, and standards in support of network procurement and development efforts

Fully support, configure, maintain and upgrade corporate customer s networks and in house servers

Install and integrate new server hardware and applications

Keep an eye out for needed updates

Support and administer third-party applications

Ensure network security and connectivity

Monitor network performance (availability, utilization, throughput, goodput, and latency) and test for weaknesses

Set up user accounts, permissions and passwords

Troubleshoot server and server application issues

Provide technical support and guidance for users

Define network policies and procedures

Specify system requirements and design solutions (1.) To clearly understand the client's cybersecurity environment and respective product. (2.) To monitor, configure, and troubleshoot cybersecurity issues and related monitoring tools (3.) To analyse and validate cybersecurity incidents in-detail and help the L3 team with RCAordata or logs collection (4.) To enable knowledge transferortrainings through creationor maintenance of configuration documents, test plans, operational manuals and provide operational training to L1 team. (5.) To analyse and fine-tune cybersecurity policies, participate in cybersecurity review calls pertaining to change requests and recommendations on cybersecurity policy changes. (6.) To implement changes, monitor security device performance and implements performance tuning when necessary. (7.) To prepare analyses and reports to highlight the project progressorchallenges and ensure quality and accuracy to the client