Technical Inside Sales Associate

Danaher Westborough , MA 01580

Posted 2 months ago

Position Objective:

This exciting opportunity is to join our team in North America as a Technical Inside Sales Associate where you will work with our commercial teams to generate sales and ensure Customer Satisfaction. This is a fantastic opportunity for an experienced sales professional, project manager, or customer service professional a career with Danaher. Your persistent approach to supporting or customer facing activities will contribute directly to our success and play a key role in our team selling to our customers.

Job Description:

As Technical Inside Sales Associate, you will complement Pall's commercial teams by working closely with our customers to drive sales and customer success. The TISA are driven to support the corporate sales goals and improve customer experience. Your partnership and support of the sales and marketing team associates will further develop the sales funnel and voice of customer (VOC). On daily basis, you will help develop and maintain efficient processes and standard operational protocols (SOP) for customer proposals and selling activities. The TISA will collaborate with Pall's global sales team and provide a central point of contact to ensure customer specifications are met and expectations are exceeded. Asking the critical questions to better meet the customer needs and assisting sales in selling the right product. The person who fills this position will drive process efficiency, deliver the VOC and will acquire and develop the skills necessary to lead the Problem Solving Process (PSP) to countermeasure any deviations from achieving sales goals. This is a great role to learn Pall's unique business model and develop sales, marketing and operational skills

Does this describe you?

  • You are a trusted partner to marketing teams, sales teams and regional and business unit leaders.

  • As an inspiring team member, you identify and install the best tools processes and analytics.

  • Excel at developing visual-based reporting to summarize and communicate relevant information to senior management.

  • Support and empower your team members to consistently and appropriately use the tools, process, and quality information.

Responsibilities:

  • Prepare proposals for new and existing Pall Customers

  • Work with commercial teams to optimize the customer experience.

  • Collaborate with Sales and Marketing teams to collect and share the VOC.

  • Assist operations with Engineering projects

  • Assist sales teams as needed.

  • Provide monthly report out to management of Key Performance Indicators.

  • Attend regional meetings

  • Work with management to ensure your training needs are met

Requirements and Qualifications:

  • Bachelor's degree or (STEM preferred) 2+ years experience in sales, marketing, project management, or technical inside sales support role

  • Highly self-directed, success driven and passion for sales

  • Solid understanding of tactical sales skills and progressing customers through the buying cycle.

  • Self-starter: You're the kind of person that sees opportunity and tackles it.

  • Effective time management and ability to meet deadlines

  • Strong work ethic; strong attention to detail; ability to work well with others

  • Strong verbal and written communication skills in person and by telephone. Strong English language skills required.

  • Able to politely and thoughtfully navigate to key decision makers and influencers as it relates to coding and marking purchases

  • Ability to ask thoughtful questions, able to respond to objections in real time.

  • Demonstrated ability to build rapport during phone conversation

  • Aptitude and willingness to learn Pall's business and understand complexities and nuances

  • Tenacious and inventive

  • Use of outbound phone, email and other communication tools to establish meetings for the sales team

  • Experience in using CRM tools (Salesforce.com or SAP C4C)

  • Demonstrated poise and grace under pressure

Metrics that individual's performance will be measured against:

  • Customer satisfaction

  • Total sales

  • Proposal Creation

  • Opportunities converted

  • CRM usage

Diversity & Inclusion

At Danaher, we are dedicated to building and sustaining a truly diverse and inclusive culture. These are not just words on a page-Diversity and Inclusion is a top priority for the company, and it ties deeply to each of our core values. Danaher Corporation and all Danaher Companies are equal opportunity employers that evaluate applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law

Danaher Corporation and all Danaher Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The "EEO is the Law" poster is available here.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Cashier/ Sales Associate

Nouria Energy

Posted Yesterday

VIEW JOBS 6/13/2021 12:00:00 AM 2021-09-11T00:00 At Nouria our business is about the people and we want you to achieve your goals in your career path. Whether you're looking for a part time position, store management or a corporate role, Nouria is the perfect place for you. With over 170 locations, we are currently experiencing rapid growth in the Convenience Store and Car Wash industries. We invest in our employees through commitment to training and education. Our front line ambassadors are the most important part of our team and we empower them to delight our customers with every interaction. At Nouria, we want our employees to be happy and healthy. This is why we offer a wide array of benefits to eligible Nouria Energy employees such as; Medical, Dental and Vision Insurance 401K Retirement Plan Sick and Vacation Pay Voluntary Life Insurance Long-Term & Short Term Disability Direct Deposit Flexible Spending Plans Service Awards Bonuses We currently have openings in our location! If you are an upbeat, outgoing and customer oriented individual who has been looking for that chance to prove yourself, WE WOULD LOVE TO MEET YOU! It's as simple as completing an application for an opening near you at https://nouriaenergy.isolvedhire.com/jobs or texting "NOURIA" to 58046 on your mobile device. Message & Data Rates May Apply. For texting terms and privacy please visit www.jobalarm.biz/terms . We hope to meet you soon! Nouria Energy Westborough MA

Technical Inside Sales Associate

Danaher