Technical & Facilities Sr. Manager

EPIC RESORT DESTINATION, is building the World’s first Mattel Adventure Park in Glendale, AZ. We are looking for a highly skilled and experienced Technical & Facilities Senior Manager.  This role is instrumental in ensuring the safety, functionality, and guest experience of our attractions, facilities, and infrastructure.

If you are passionate about infrastructure, know attractions and theme parks then read on, this might just be the role for you!

WHAT YOU’LL BE DOING:

Technical Operations Management:

• Lead and manage the technical operations team responsible for maintaining, troubleshooting, and repairing all mechanical, electrical, and audiovisual systems within the theme park.
• Develop and implement preventive maintenance programs to ensure the ongoing reliability, performance and safety of rides, attractions, show systems, and special effects.
• Coordinate with external vendors, contractors, and equipment suppliers to procure necessary parts, materials, and services for maintenance, repairs, and upgrades.
• Conduct regular inspections, audits, and testing of ride systems, safety equipment, and emergency procedures to comply with regulatory requirements and industry standards.
• Attend and obtain AIMS and/or Naarso certifications.
• Manage the team’s attendance and certifications with AIMS and Naarso.

Facility Maintenance & Management:

• Oversee the day-to-day facility maintenance operations, including building structures, rides and attractions, food & beverage outlets, utilities, HVAC systems, plumbing, sanitation, and landscaping.
• Develop and implement facility maintenance schedules, work plans, and budgets to ensure optimal performance, cleanliness, and aesthetics of the theme park grounds and buildings.
• Manage a team of maintenance technicians, custodial staff, and contractors to execute maintenance tasks, repairs, and refurbishments in a timely and cost-effective manner. 
• Monitor facility systems and infrastructure for signs of wear, damage, or malfunction.  Implement corrective actions and improvement projects to address deficiencies and enhance operational efficiency.

Safety & Compliance:

• Enforce strict adherence to safety protocols, procedures, and regulations to protect the well-being of guests, employees, and assets within the theme park.
• Conduct safety training, drills, and certifications for technical and facilities staff to ensure competency in emergency response and risk mitigation.
• Collaborate with internal departments (e.g., Operations, Safety, HR) and external agencies (e.g., regulatory authorities, inspectors) to maintain compliance with industry standards and government regulations.

Resource Coordination:

• Collaborating with internal and external stakeholders to allocate resources efficiently, ensuring the right talent and tools are in place for successful project execution.
• Managing project budgets and expenses with a keen eye for financial stewardship.

Requirements

WHAT ARE WE LOOKING FOR?

• Bachelor’s degree in engineering, Facilities Management, or related field.  Professional certification (PE, CFM, HVAC) preferred.
• 7 plus years of experience in technical operations, facilities management or engineering roles within the theme park, entertainment, or hospitality industry.
• Strong technical knowledge and proficiency in mechanical, electrical and audiovisual systems, as well as building codes, safety standards, and regulatory requirements.
• 4 plus years of experience managing teams and have proven leadership skills managing a team in a dynamic, fast-paced environment.
• Excellent problem-solving abilities, attention to detail, and organizational skills.
• Ability to effectively communicate and collaborate with cross-functional teams and external stakeholders.
• Flexible to work evenings, weekends, and holidays as needed, and to respond to emergencies outside of regular business hours.

Benefits

WHY WORK FOR US?

• Competitive compensation package
• 401(k), medical, dental and vision
• Paid time off - with awards for long service.
• Opportunities for professional growth and development.
• Collaborative and dynamic work environment
• Did we mention you'll get to help build a BRAND-NEW theme park? Pretty cool, huh!