Technical Documentation And Communications Specialist #2472

New!

Genius Road, LLC Dallas , Texas 75202

Posted Today

Apply

This Job is not relevant Tell us why

Technical Documentation and Communications Specialist
Contract Length: 6-12 months plus potential extension
Location: Dallas, Texas – Downtown (ONSITE)We are seeking a detail-oriented Technical Documentation and Communications Specialist to join one of our reputable clients. In this role, you will be responsible for creating, maintaining, and ensuring the accuracy of critical documentation, training materials, and communications across various platforms. This role is essential in providing employees with timely and relevant information needed for superior customer service and compliance with market and regulatory standards. Your contributions will help shape how the organization communicates internally and ensures employees are well-trained and informed.Education, Experience, and Skills:

Bachelor’s degree in Technical Writing, Communications, or related field
2+ years of experience in technical writing, communications, or a related field
Strong written, verbal, and organizational communication skills
Excellent attention to detail and ability to meet deadlines in a fast-paced environment.
Proficient in Microsoft Word, PowerPoint

Experience with content management systems (e.g., Knowledgebase, SharePoint)
Familiarity with digital adoption platforms (e.g., Whatfix)
Basic understanding of instructional design principles
Ability to manage multiple projects simultaneously with competing deadlines

Key Responsibilities:

Analyze and evaluate existing content across the company’s knowledgebase, digital adoption platform, mobile apps, and other communication tools to ensure relevance, accuracy, and alignment with business goals
Work closely with cross-functional teams and key stakeholders to document processes, procedures, and updates in a clear, concise, and consistent manner
Create user-friendly documentation, training manuals, and software simulations tailored to different audiences, ensuring clarity and ease of understanding
Manage the change control process for document updates, ensuring all changes are captured, reviewed, and communicated in a timely manner
Adhere to company style guides and templates for all documents and training materials
Ensure consistency in format, language, and style across platforms
Review materials for grammar, spelling, punctuation, and overall readability
Edit for clarity, consistency, and alignment with company standards
Provide ongoing support for the knowledgebase, digital adoption platform, and SharePoint site
Generate reports, analyze content effectiveness, and provide recommendations for improvement
Ensure all content and communications comply with relevant regulations, company policies, and guidelines concerning sensitive information

Genius Road, LLC is proud to be a Certified Women’s Business Enterprise, an Equal Opportunity Employer and values diversity. All employment is decided on the basis of qualifications, merit and business need.

Show Full Description

See how you match
to the job

Upload my resume

Download the
LiveCareer app and find
your dream job anywhere

Similar Jobs

View All

Want to see jobs matched to your resume?
Upload One Now!

Apply