Technical Delivery Manager - End User Services

Netapp Bentonville , AR 72716

Posted 4 weeks ago

About NetApp

We're forward-thinking technology people with heart. We make our own rules, drive our own opportunities, and try to approach every challenge with fresh eyes. Of course, we can't do it alone. We know when to ask for help, collaborate with others, and partner with smart people. We embrace diversity and openness because it's in our DNA. We push limits and reward great ideas. What is your great idea?

Job Summary

The Engineering branch of the IT End User Services team is looking for a technical delivery manager. You will work with a team of creative, supportive, data-driven engineers. You will have the opportunity to lead projects implementing new technology, automation tools and initiatives to further secure the NetApp compute environment. To be a successful candidate, you will need to have proven experience in project management and the ability to lead project delivery teams of various sizes.

Job Requirements

  • Experience leading complex projects with company-wide impact

  • Ability to develop and manage a detailed project schedule

  • Be a self-starter who can flourish in a dynamic technology company

  • Experience working with global teams; specifically scheduling meetings with multiple time zones

  • Ability to work independently with some guidance

  • Able to work effectively with other groups and teams

  • Strong interpersonal skills

  • Proven ability to complete projects according to outlined scope, budget, timeline

  • Strong familiarity with project management software tools, methodologies and best practices

  • Excellent analytical skills

  • Superb ability to adapt and maintain agility in a fast-paced environment; able to bring clarity in times of ambiguity

  • Strong oral and written communication skills

  • Skilled in publishing agendas, meeting notes and following up on action items

  • Ability to work collaboratively within a team environment to meet aggressive goals

  • Ability to conduct user workshops/trainings, define requirements, estimate, assess and plan projects; write use and business cases, and design workflow processes.

  • Strong aptitude for learning new technologies

You might also have:

  • Strong understanding of enterprise productivity and communications related technologies (messaging, unified communications, collaboration)

  • Strong understanding of infrastructure and related technologies (hardware, virtualization, networking)

  • Project Management (PMP) Certification

  • Certified Scrum Master (CSM) Certification

Education

  • 5+ years related experience.

  • Bachelor's degree preferred

Why NetApp?

In a world full of generalists, NetApp is a specialist. No one knows how to elevate the world's biggest clouds like NetApp. We are data-driven and empowered to innovate. Trust, integrity, and teamwork all combine to make a difference for our customers, partners, and communities.

We expect a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off per year to volunteer with their favorite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. We also offer financial savings programs to help you plan for your future.

If you run toward knowledge and problem-solving, join us.

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Technical Delivery Manager - End User Services

Netapp