Technical Customer Support

ZTR Control Systems Shakopee , MN 55379

Posted 6 months ago

Job Description

Would you like to be a part of the fast growing telematics industry with a company on the cutting edge of Industrial IOT? Do you enjoy providing technical customer support? If this sounds like you, now is the time to put your experience to work! The Technical Service and Support Team at ZTR Control Systems, provides technical support and value added services for our telematics customers.

About Us:

ZTR Control Systems is the leader in Industrial IoT. We provide intelligent remote equipment monitoring for many markets including construction rental equipment, oil & gas and railway. ZTR has been working in the Industrial IoT realm long before it became a catch phrase. Our unmatched engineering discipline and our legacy of equipment experience means we provide leading solutions that evolve through our own innovations. Innovation is where we began and its the thread that joins us today. Every employee is encouraged to think creatively and this approach is what provides ZTR with a competitive advantage.



Requirements:

  • Solid technical and troubleshooting abilities
  • Strong written and verbal communication skills
  • Excellent Customer Service Skills
  • Ability to learn technical concepts quickly
  • 2+ years experience in a technical support position

Preferred:

Two (2) years post high school education

Additional skills (Leadership, Analysis, Project Management)

Experience supporting GPS devices/ trackers

Come and be a part of our dynamic work environment. We offer competitive pay, with vacation time, sick leave, 401K program with company match, as well as health, dental, vision and disability insurance plans.

Submit resume, including a cover letter and salary expectations, through this tracking system.

Company Description

Since 1987, ZTR Control Systems, LLC, has been a leader in both Locomotive Modernization and Remote Equipment Monitoring Services. With thousands of installations around the world, industry giants depend on our personalized solutions to improve the reliability and performance of their equipment. By understanding the industry challenges and specific customer needs, we are able to deliver exceptional value through our expert knowledge, professional services and quality products.
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Technical Customer Support

ZTR Control Systems