Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Technical Customer Support Engineer

Expired Job

Cybercoders Chicago , IL 60290

Posted 3 months ago

If you are a Technical Customer Support Engineer with experience, please read on!

Located in Downtown Chicago, IL we are a fast growing, venture backed, enterprise software startup revolutionizing the real estate industry. With how fast we are growing, we have two openings for sharp Technical Customer Support Representatives to join our team and hit the ground running.
What's In It for You

We offer an exciting compensation package including but not limited to:

  • A competitive hourly rate ranging from $13-$15/hour (Depending on experience)

  • Vacation/PTO

  • Comprehensive health benefits (Medical, Dental, Vision)

  • 401k

  • Collaborative culture

  • Unlimited growth potential
    What You Will Be Doing

Customer Support: Responding to support tickets via Email and Phone.

Helping customers during the onboarding process. (You will be taught how to set up and customize the software for each customer. You will also need to learn how to provision the automation products that work with our software.)

Processing orders

Ordering equipment

Tracking Inventory

Invoicing customers
What You Need for this Position

Ability to learn and handle a variety of roles and tasks as the day demands

Excellent computer skills, including Microsoft Office suite, Gsuite by Google.

Knowledge of: Excel, Word, Powerpoint, Google drive, and e-mail

Comfortable talking to customers in a compassionate and professional manner

Familiarity with Customer Support tool like Zendesk is an advantage

Passionate about new technology trends

Associate degree or equivalent experience in this type of role
So, if you are a Technical Customer Support Engineer with experience, please apply today!

Applicants must be authorized to work in the U.S.

See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Technical Support Engineer

Motorola Solutions

Posted 1 week ago

VIEW JOBS 12/6/2018 12:00:00 AM 2019-03-06T00:00 We are looking for a person that will be accountable for an end-to-end process of providing excellent customer experience of Motorola services. Main responsibilities: * To give second/third line technical support to both internal and external customers and become a subject matter expert on the Motorola Solutions product portfolio. * To take ownership of customer issues and ensure accurate and timely ticket management, driving investigations and root cause analysis to meet or exceed customer expectations and contractual obligations. * Must be analytical in thought process. * Must be able to liaise between the engineering departments product and project teams as wells as external and internal customer coherently in written and spoken English and Polish (German will be an asset) * Participate in design reviews, feature and release content reviews providing a customer/user's perspective on the software solutions developed. * Use Motorola Solutions owned TETRA and LTE support systems to reproduce and/or troubleshoot customer issues, as well as to gain knowledge of future solutions advancements * The role is mainly office based; however, travel to customer sites may be required in order to expedite service requests that cannot be resolved remotely Motorola Solutions Chicago IL

Technical Customer Support Engineer

Expired Job