Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Technical Customer Success Advisor

Expired Job

Dave Ramsey Brentwood , TN 37024

Posted 2 months ago

Most companies define success by dollars earned. But we define our success by the number of lives changed. And that number grows exponentially every day!

Founded in 1992 by Dave Ramsey, Ramsey Solutions exists to provide biblically based, commonsense education and empowerment that give HOPE to everyone in every walk of life.

If you're looking for a career with a purposekeep reading.

Ramsey Solutions is looking for a Technical Customer Success Advisor who will be responsible for providing tremendous customer service via email and phone for our life-changing church products like Financial Peace Universitya class that 5 million people have been through! Our products are mostly digital, so you'll be providing technical support and customer service for FinancialPeace.com members and coordinators.

Once fully up to speed (two to three months), you'll write about 100 emails per day. This is a significant volume, so we're looking for someone ready and able to deal with that kind of daily loadbut rest assured, you'll get all the love and help you need along the way!

What We're Looking For:

  • Problem solver with the ability to process and resolve issues quickly

  • Someone who's not scared by technical issues

  • Great writer who loves helping our customers

  • Ability to make complicated situations simple and painless

  • Passion for our products

  • Hunger to learn and grow

  • Team player with strong communication skills

  • FPU grad preferred

  • Confident in answering financial questions

  • Coach mentality

And by the way, we're not stuffy and corporate around here. We protect our culture and care about your work environment. Our leadership really communicates and listens! Because of that, we offer perks and benefits such as . . .

  • 401(k) match on first 4%

  • HSA match: $500 a year

  • World-renowned speakers on a weekly basis

  • Ministry time: We pay you for one full workweek so you can volunteer for your favorite charity or nonprofit

  • Ongoing personal and professional development training by the best in the industry

  • Core values that promote work-life balance, excellence in the ordinary, and a self-employed mentality

  • Wellness reimbursement to put toward hitting the gym

  • Free Costco or Sam's Club membership

  • Working with amazing people in a culture where we recognize each other's wins and celebrate together often with monthly lunches and on-the-clock, fun activities such as our company-wide Spelling Bee, annual Battle of the Bands, and legendary Christmas Party

It's a calling, and we're on a mission to change lives. Join the crusade! Apply now.

EOE/M/F/Vet/Disabled


See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Senior Technical Writer

Navihealth

Posted 1 week ago

VIEW JOBS 11/9/2018 12:00:00 AM 2019-02-07T00:00 Why naviHealth? naviHealth is the result of over a decade of dedicated visionary leaders and innovative organizations challenging the status quo for PAC management solutions. We do healthcare differently and we are changing healthcare one patient at a time. How might you ask? By hiring talented clinicians, engineers, analysts, and healthcare leaders to create and utilize cutting edge technology to provide the patient with the best level of care for the right amount of time. Why Is This Role Critical? Drive improved colleague performance and organizational effectiveness through the creation, coordination, and implementation of work instructions, job aids, and other resources while ensuring that all information is well written and complies with Company, vendor, client, and regulatory policies and procedures. Obtain and present specialized information within strict accuracy and format requirements and in a concise and easy-to-read manner for the end-user. Create and modify documents in support of various projects including: work instructions, job aids, user guides, manuals, presentations, workbooks, web-based content, and other materials generated by the organization. Ensure document control process and management specifications are in place and adhered to. What you will be accountable for…. * Develop and communicate work instructions, job aids, instructions, reference and maintenance manuals, training materials, online documentation, and multimedia presentations. * Ensures that approved documentation procedures are followed in compliance with company, department, and government regulations. * Study data and conduct in-depth interviews with subject matter experts and internal teams to understand the process, product, or procedure and provide analysis based on the needs of the target audience and the documentation requirements. * Manage the process, integrity, and availability of content to colleagues and on the Company online platforms. * Manage the communication and dissemination of the documents produced, including creating and editing online tools and web pages on the Company intranet. * Edit, standardize, or revise material prepared by other writers or colleagues. * Establish policies and procedures for the development and implementation of the document control processes and provide expertise in controlled document management. * Create documentation methodology and framework, and maintain the information architecture to index and cross-reference documents. * Maintain a historical record of how, why, and when the steps in a process are modified and when a document must be revised. * Maintain a process for the review, revision, approval, distribution and maintenance of electronic and hard copy documents for change control. * Assist with developing and maintaining training processes and solutions to improve colleague capability. * Identify opportunities for process improvement and provide related reports and recommendations. What you will need to be successful…… * Bachelor's Degree or equivalent experience and 4+ years in technical writing or related field with knowledge of Information Mapping process. * Demonstrated technical documentation skills supporting online delivery and paper-based training. * A track record that demonstrates high level of technical and grammatical competency, as well as successful technical writing, instructional design, project management, design aesthetic, and implementation. * Exceptional oral and written communications skills, with the ability to gather and synthesize information from a variety of sources. * Demonstrated project management skill and ability to manage multiple priorities is required. * Expert skills in Microsoft Outlook, Word, and PowerPoint * Experience in a healthcare related field desired, but not required. About Us naviHealth is a pioneer in post-acute care and care transitions with a combined unprecedented 18 years of experience that uniquely positions us to manage patients, improve clinical and financial outcomes, and share risk with payors and providers. As a Cardinal Health company, we provide clinical support alongside scalable technology and advisory solutions that empower health systems, health plans, and post-acute providers to navigate care episodes across the continuum, with the goal of reducing waste and improving patient outcomes naviHealth Values We care about the people we serve. We care about each other. We care about our communities. We embrace innovation. We like simple. naviHealth ™ is proud to be an equal opportunity/affirmative action employer. We are committed to attracting, retaining and maximizing the performance of a diverse and inclusive workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Navihealth Brentwood TN

Technical Customer Success Advisor

Expired Job

Dave Ramsey