Rokt makes e-commerce smarter, faster and better. When customers are buying online, they increasingly expect more personalized and relevant experiences. Rokt uses real-time data and decisioning to deliver the next best action for each person in each Transaction Moment. Founded in Sydney in 2012, Rokt now operates in the US, Canada, UK, France, Germany, Australia, New Zealand, Singapore, The Netherlands, Spain and Japan. Our clients include Live Nation, Staples, Groupon, GoDaddy, Expedia, Wells Fargo, Vistaprint and HelloFresh. Rokt unlocks the hidden potential in every single Transaction Moment.
With an annual revenue run rate of more than USD$100m & a vibrant company culture, Rokt was recently listed in Built In NYC's Best Places to Work in New York. Our award-winning culture is guided by our four core values: Smart with Humility, Customer Obsessed, Conquer New Frontiers, and Enjoy the Ride. These values help us recruit, retain and promote the right talent around the globe and ensure we have the right conditions to do our best work. Rokt closed our Series C in 2019, raising US$48m from TDM Growth Partners and existing investors. The investment will support our continued investment in research & development.
We are profitable, growing fast, and having great fun transforming the world of ecommerce.
Learn more at rokt.com.
About the role:
The mission of this role is to ensure consistency of brand and tone across a diverse suite of product collateral. This will include translating complex product/engineering briefs into digestible, impactful sales materials that empower our business development and customer success teams in market.
Reporting into the VP of Product Marketing, the Technical writer role will collaborate closely with the Marketing, Sales, Customer Success, Engineering and Product teams across the Rokt suite of products. Technical Writer is a high profile role where you will be the liaison between Marketing, Sales and Product for ecommerce site owners and performance marketers. Creating meaningful differentiated product messaging, driving impactful product launches and conducting competitive and market analysis.
Outcomes & responsibilities
Capabilities & requirements
Work with the greatest talent in town. Our recruiting process is tough. We hold a high bar because we have a high performing culture - we only want the brightest and the best.
Join a community. We believe in in-person, we enjoy each others company and we make meaningful connections with each other through global all-staff events, interest groups, sports clubs and social events.
Accelerate your career. Develop through our global training events, Level Up investment, online training courses and our fantastic people leaders. Take your career to Roktspeed - the average time between promotions is 12 months.
Take a break. When you work hard, we know you also need to rest. We offer generous time off and parental leave policies. We also offer a paid Roktstar Sabbatical for employees who have been with us 3 years+
Stay happy and healthy.
Become a shareholder. All Roktstars have stock options. If we succeed, everyone gets to enjoy the upside.See the world! Along with our global all-staff events in amazing locations (Phuket, Thailand in January 2020), we also offer generous relocation packages for those interested in moving to another Rokt office. We have cool offices in great cities - London, Tokyo, New York, Singapore, Boston, Sydney.