Technical Content Manager - San Francisco

Appdynamics San Francisco , CA 94118

Posted 10 months ago

About AppDynamics

AppDynamics is the Application Intelligence company. With AppDynamics, enterprises have real-time insights into application performance, user performance and business performance so they can move faster in an increasingly sophisticated, software-driven world. Our integrated suite of products is built on our innovative, enterprise-grade platform that enables our customers to make faster decisions that enhance customer engagement and improve operational and business performance. AppDynamics is uniquely positioned to enable enterprises to accelerate their digital transformations by actively monitoring, analyzing, and optimizing complex application environments at scale which has led to proven success and trust with the Global 2000.

AppDynamics is a Cisco Systems company and central to this strategy will be our evolution from APM industry leader to shaping the massive, emerging market of AIOps. With the full support of Cisco, AppDynamics is uniquely positioned to build and deliver a holistic AIOps platform which combines our thought-leadership in enterprise performance monitoring (dynamic base-lining, business-event correlation) with unmatched cross-domain visibility, insights, and action. This partnership also unifies our market-leading, high-velocity subscription selling motion with the unparalleled GTM engine and install base of Cisco.

About the Role

We are looking for a Product Marketer/Content Specialist to produce internal and external facing content assets, that contribute to the overall success of our sales team. You will join a team of talented individuals who work collaboratively with sales, product managers, and subject matter experts to help accelerate our sales cycle.

Responsibilities:

  • Develops a thorough understanding of the audience and the content assets required by meeting with appropriate stakeholders

  • Research and build knowledge about our products, services, and technology

  • Determine the clearest and most logical way to present information for an external and internal reader to easily consume and comprehend

  • Works with our creative team to create graphics and illustrations to elaborate on or complement technical concepts

  • Meets with subject matter experts in order to ensure that specialized topics are appropriately addressed and discussed

  • Collaborates with translators as necessary to convert writing into a variety of languages

  • Revises, edits, or updates content assets with product updates as necessary

  • Creates, adapts, and follows project schedules and deadlines

  • Remains up-to-date on technological and product developments

  • Attends conferences and trade shows pertinent to the APM industry

Requirements

  • 5 + years proven working experience in product marketing and technical writing for software.

  • Excellent grammar, punctuation, and formatting skills

  • You thrive in an agile work environment that requires flexibility and self-direction

  • You are well organized, manage your time well, and are attentive to detail, meeting deadlines and juggling priorities

  • You have the ability to quickly grasp complex technical concepts and make them easy to comprehend

  • Bachelor's Degree

Perks

We know that the award-winning culture at AppDynamics is something to brag about, but here are more reasons that make you excited to get out of bed to come in the morning, like:

  • Medical, dental, vision coverage

  • 401k match (4.5%)

  • Wellness perks (gym, hobbies, education, store discounts, personal finance)

  • 4 weeks PTO, 5 days VTO, 14 holidays (including 1 birthday PTO and 1 floating holiday)

  • Mandatory company shut down between Christmas and New Years

  • Weekly catered breakfast and lunch, and all the snacks, fruits and drinks your heart desires, monthly happy hour events, and weekly massages

  • Brand new state of the art office in downtown San Francisco, centrally located near BART, Caltrain, Muni, the ferry, and a bike share station

  • Free shuttle service and pre-tax commuter benefits

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Technical Content Manager - San Francisco

Appdynamics