Technical Consultant (Supply Chain Planning-SCPO)
JDA Software is currently seeking software engineers who are interested in moving to a customer-facing Technical Consultant role within JDA's Global Technical Services team. This role will have a focus on Platform based solution suite (SCPO, Collaborate, S&OP). The Technical Consultant participates in the technical deliverables on projects involving the implementation of JDA's Supply Chain Planning solution. This position will report to the Sr Technical Director and is a virtual role with 75% travel.
Support the project team in Business Solution Design by providing inputs from a technical feasibility point of view, considering the impact on sizing and performance.
Provide inputs for the technical track of the project plan giving details of tasks required along with effort estimates.
Work with Clients to design and recommend hardware architecture to best support the business requirements in line with JDA best practices.
Carry out / assist with Software installation and configuration
Conduct technical analysis sessions with clients and/or the project team to understand the functional and technical needs of the client and develop technical solutions to meet those needs.
Lead the development of integrations/batch scripts for automating the integrated solution while adhering to JDA development standards and batch framework.
Provide technical support during System Testing, User Acceptance and Cutover Phases.
Assist with troubleshooting technical /performance issues.
Conduct benchmarking and tuning for performance working in conjunction with Performance Services.
Proactively identify risks to the project and escalate to project management as appropriate.
Work with internal stakeholders (Services Sales, Cloud Services, Support) to help with client facing issues as required.
Experience with leading design sessions, resolving technical issues during various project phases.
Bachelor's Degree required.
2-3 years of experience as software engineer.
Any technical hands-on experience with supply chain planning solutions (e.g. SAP / Oracle Manufacturing/ Manugistics/ i2/JDA SCPO) is a plus.
Ability to travel up to 75% of the time.
Experience with participating in design sessions, resolving technical issues during various project phases.
Database Skills on Oracle RDBMS SQL and PL/SQL Scripting, Basics of Database Administration, Familiarity with tools and utilities for diagnosing performance related issues with Oracle databases.
Working knowledge of Windows and Unix (including Linux) operating environments (Unix Shell & Windows scripting),
Experience with analysis of big data, machine learning algorithmic engines and concepts is a plus. Python skills is a plus.
Any Experience integration platforms like Informatica or MuleSoft is a plus.
Must be available to work on projects at various, unanticipated sites throughout the United States & Canada.
Experience working in a temporary project role and participated, to some degree, in a solution implementation targeting specific project requirements as either a customer of JDA's or as a consultant providing services for customers.
Ability to work with appropriate parties to effectively determine rough order of magnitude effort estimates.
Experience conducting technical analysis sessions to understand the functional and technical needs of project requirements and the developed technical solutions to meet those needs.
Strong client facing skills, superlative written and verbal communication skills are a must.
Must be customer focused.
Ability to work independently or as part of a global team.
Ability to work onsite or remotely as needed.
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Check out JDA's blog - Supply Chain Nation - the platform for supply chain trends and innovations.
JDA Software Group