Technical Community Manager

Postman San Francisco , CA 94118

Posted 4 weeks ago

Postman is one of the largest developer platforms in the world with 7+ million users on our API development platform. Growing from a side-project in 2012, Postman today is the standard for API tools across every company and development team.

We believe that building a strong community and investing in their success is essential to our own success as a company. We are looking for an experienced community manager to join our Developer Relations team.

In this role, you'll work closely and collaboratively within the Developer Relations team to plan, manage, and execute community-first programs and engagement plans to support various new product launches, events, and social impact activities.

Strong preference will be given to candidates based in the Bay Area and other major tech centers.

Responsibilities

  • Build trust and motivate interaction with Postman channels through engagement programs.

  • Facilitate community growth by supporting community-driven events like meetups, hackathons, webinars, and campaigns.

  • Coordinate content with social media and marketing team, also monitor and contribute to discussions in online and social media platforms.

  • Build and maintain relationships with community members who run user groups worldwide by supporting the Postman ambassadorship program, specifically with communications and administration

  • Measure, monitor, and build detailed reports on community sentiment and community concerns surrounding our products.

  • Represent the company online and at events.

  • Strong familiarity and knowledge of the Postman brand, its products, and its community, as well as developer communities.

  • Strong written, verbal, and interpersonal skills with the proven ability to communicate effectively at all levels internally and externally and across diverse geographies and leveraging remote teaming technologies.

  • Demonstrated experience in online community building, forum operations, and social media platforms (Twitter, Reddit, YouTube, LinkedIn, Facebook, etc.) and how they can be used to achieve business goals.

  • Experience making data-driven decisions.

  • Experience managing projects or accounts.

  • Experience working within strict brand and legal guidelines.

  • One year of programming experience, or a willingness and aptitude for learning technology.

  • Able to work long hours and weekends when needed.

  • Able to travel, including international.

We offer a competitive salary, equity participation and excellent benefits. What you will also get to experience is a company that believes in autonomous small teams for maximum impact; that strives for organizational growth to align with that of the individual; that continuously and purposefully builds an inclusive culture where everyone is able to do and be the best version of themselves and where ideas are encouraged from anyone and everyone. We seek people who naturally demonstrate our values, who not only understand the challenge but can also solve this for the rest of the world. Be a part of something big.


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Technical Community Manager

Postman