Whitehat Security San Jose , CA 95111
Technical Writer, Manager- San Jose
We are seeking a talented Technical Writer to join our growing organization. In this position, you will create easy-to-understand user content and product documentation to enhance user knowledge and experience. A strong technical knowledge base and ability to work cooperatively with other teams are a must.
Work with multiple internal teams and SMEs to understand product documentation requirements and gather the necessary information for their creation.
Create strong content that fulfills company standards and audience goals
Write detailed, straight-forward user guides, installation manuals, and integration guides
Take existing material and seamlessly add to or update as products evolve
Analyze current content and make improvements as necessary
7+ years' experience in technical documentation of software development
Solid working knowledge of MadCap Flare and/or AsciiDoc e.g. Antora.
Experience with Atlassian JIRA and Confluence
Familiarity with Agile methodologies
Experience with SaaS based integrated product documentation and help pages
Ability to take technical concepts and translate them into documentation to be consumed by non-technical users
Ability to work well in a fast-paced team environment
Capacity to balance multiple projects at once across multiple teams
Keen attention to detail
Excellent verbal and written communication skills
Has experience managing other Technical Writers
Experience with application security products is nice to have.