Technical Business Analyst

Pay Range: $110000 - $115000

Vacancy: Technical Business Analyst

Location: San Diego (US)

Job Family: Technical Services & Operations

Johnson Matthey, a FTSE 250 organisation, is a global leader in sustainable technologies specialising in catalysis, precious metal products, chemicals, and process technology. With operations in over 30 countries, we employ more than 12,600 people. We have more 200 years of success behind us; be part of the next stage of our growth journey and help maintain our reputation as one of the most admired organisations in our field. Our unique culture and people give us competitive advantage and will ensure our success for years to come. You can be part of that success story.

The role of Technical Business Analyst involves defining and managing changes to the company's systems based on business requirements, ensuring robust analysis and documentation throughout the process. The successful candidate will lead efforts to gather and analyze current and future system requirements, identify opportunities for improvement, and produce detailed business cases and proposals. They will also facilitate collaboration among stakeholders, support business unit initiatives, and ensure the effective implementation of new processes and systems.

Based in San Diego with required travel to Mexico and Australia (10-20% of the time), this position demands strong technical expertise, excellent communication skills, and the ability to manage complex projects in a dynamic environment. This role comprises of approximately 70% in-person support and 30% remote support.

Your main responsibilities:

• Define scope, manage change, and ensure correct level of challenge is made to the business' systems requirements.

• Gather "as is" and "to be" requirements, identifying key stakeholders using RACI or similar techniques.

• Identify ways to improve current processes and systems and/or identify new improved systems.

• Produce business case documentation and proposals based on the above analysis.

• Support creating budgets and cost-benefit analysis to justify project investments, define ROI prioritize/order proposal for benefits realisation.

• Lead scoping meetings and workshops analysing complexities with business requirements and create and deliver systems and architecture plans.

• Facilitate conversations and workshops with different people to ensure comprehensive collaboration.

• Undertake process and functional efficiency reviews and provide recommendations for improvement.

• Support business unit initiatives providing governance and professional services to promote and support internal changes.

• Maintain and create process flow diagrams, business requirements, and project documentation.

• Produce progress reports and undertake reviews (health-check and process reviews).

• Support the design, testing, and implementation of new processes and systems requirements.

• Carry out any other duties which are within the employee's skills and abilities whenever reasonably instructed.

Requirements for the role:

• Bachelor's degree in computer science, information technology or related field.

• Minimum of 4 years' experience as a Technical Business Analyst or equivalent role.

• Proficient in techniques such as Agile, Lean, SDLC, Kanban.

• Proficiency in various computer applications. Experience in ERP and MRP system design and wider business systems including HRIS, CRM, Automation, and IOT.

• TOGAF, PMP certified (desirable).

• Excellent data analysis and critical thinking skills, open-minded mentality for new ideas.

• Excellent software development skills such as testing and designing.

• Good verbal and written communication skills.

• Ability to organise meetings and prepare clear software documentations.

• Ability to build key relationships across global business managing stakeholders to find solutions for technical challenges.

How you will be rewarded:

We offer a competitive compensation package, which includes bonuses and other local perks.

At JM, an inclusive culture is integral to our values and ambitions for the future. We are committed to ensuring that everyone can bring their full self to work and thrive in their career. Welcoming everyone to JM, regardless of their unique characteristics, experiences or thoughts allows us to bring many different voices and experiences together to tackle the world's biggest challenges. Being truly inclusive means that all colleagues feel valued for their differences, views, and contributions, and feel a sense of belonging at JM.

Johnson Matthey is open for discussion on part time, job share and flexible working patterns.

Closing date for applications: This job advertisement will be posted for a minimum of 2 weeks, early application is advised.

For any queries or should you require any reasonable adjustments to support your application please contact the GlobalRecruit@matthey.com

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How to apply:

If you have the necessary skills and experience to join our team, please apply online. For any queries or should you require any reasonable adjustments to support your application please let your recruiter know when they contact you.

If you are already a Johnson Matthey Employee, please visit the internal careers site to apply: Find Jobs - Workday (myworkday.com)

All applications are carefully considered and your details will be stored on our secure Application Management System. This is used throughout Johnson Matthey for the selection of suitable candidates for our vacancies as they arise. Johnson Matthey respects your privacy and is committed to protecting your personal information. For more information about how your personal data is used please view our privacy notice:  Johnson Matthey Privacy Notice

You will be contacted by the Johnson Matthey Talent Acquisition team once your details have been reviewed. Please allow four weeks from the closing date to allow for screening to take place.

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Johnson Matthey Plc is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.