The IT Technical Business Analyst is a key member of the Product Development function within the Personalization/Digital Business Unit. You will be responsible for assisting in managing the product development lifecycle, developing detailed technical requirements and completing functional specifications for CPI's Digital Software Development team. You will interface with the technical team to ensure features you have defined are developed, tested, and deployed to specification. You will also support roadmap planning and providing technical expertise to assist with long-term conversations around the product(s) you support. You must possess a unique blend of business and technical savvy with incredible attention to detail, foresight and the drive to make internal and external customer's vision a reality.
The IT Technical Business Analyst will perform a variety of activities in one or more of the following and/or related areas:
Write functional specifications including requirements and detailed user cases and storyboards for new product features.
Transform internal and external customer requirements into user stories and wireframes.
Work with business stakeholders and technology management to develop and maintain an 18-month roadmap of established priorities; working to build out detail of each component in preparation for and ahead of development.
Own and drive backlog grooming and management; prioritize user stories, create acceptance criteria, and drive delivery.
Ensure solution design and functional requirements for product features are aligned by working with stakeholders (internal and external) as needed.
Collaborate with product engineering team to determine solutions priorities, plan releases, and maintain related roadmaps.
Work closely with product marketing team to effectively communicate upcoming releases (what, when, how to use) to internal and external teams (end users, channel partners, internal support teams).
Work with management to define new market opportunities for the product in the form of Market Requirements Documents, build business cases, and have the ability to translate those needs into an actionable project plan from conception through launch.
Support RFI processes hardware/software requirements.
Work with Clients and Operations to translate business requirements into working functional requirements that development can act on.
Be the internal facing SME on the products you support.
Work closely with senior leadership to develop the strategy for new markets and verticals.
4 or more years' experience in a business analyst role
Experience working with digital products
Experience in Financial or Card Services products preferred
Excellent written and oral communication skills; comfortable presenting ideas and concepts
Ability to work independently and proactively
Excellent organization skills
Experience working in an Agile environment
Must be detail oriented and able to quickly adapt to changing business priorities
Capable of thinking tactically and strategically
Strong 'doer' mentality; ability to drive ideas from concept to completion
Proficiency with Microsoft Office Suite (Outlook, Word, Excel, Access, and PowerPoint)
CPI Card Group Inc