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Technical Assistant , Worker's Compensation, Commercial Insurance

Expired Job

Liberty Mutual Holding Company Inc. Plano , TX 75023

Posted 2 months ago

Advance your career at Liberty Mutual Insurance- A Fortune 100 Company!

Do you enjoy helping people? Do you like variety in your work?

Enjoy real-world challenges by joining the energetic business environment of the Liberty Mutual Insurance Claims Department. Liberty Mutual Insurance is a Fortune 500 company, and one of the largest multi-line insurers in the property/casualty field. As one of the largest business units, the Personal Market offers opportunities across the United States. Within the Claims Department you will have the opportunity to work side by side with experienced professionals who deliver the highest-quality services to our customers, helping them live safer, more secure lives.
1.Gathers and organizes data needed by obtain information from systems, files, intranet and/or by contacting other people inside or outside the Company.
2.Reviews and verifies information which may include source documents, policies, claims files, summons & complaints, salary data, etc. Ensures completion and accuracy of data, paperwork, and/or forms.
3.Coordinates materials or special projects for staff which may include preparing material/reports, distributing, editing, formatting and proofreading material.
4.Maintains records and data which may include entering intodatabases/servers, developing tracking systems/spreadsheets, setting up files, etc. Ensures accuracy of information and runs reports as needed.
5.Acts as a technical resource for internal and external customers/contacts by providing answers to routine inquiries and coordinating responses; resolving problems and/or discrepancies which may involve research and data collection.
6.Provides administrative support to technical staff which may include: creating documents, forms, spreadsheets, presentation material, etc.; reviewing incoming mail and determining course of action; preparing and sending out form letters.

Qualifications:

Ability to communicate well by listening actively and sharing clear and appropriately detailed information with those who need it. Ability to effectively plan and organize work to ensure that work is completed within specified time and quality parameters.

Ability to deliver quality customer service using standard practices. Basic knowledge of Microsoft Office applications, such as Excel and Word as normally acquired through a high school degree or equivalent, plus at least 3 years of related administrative office work experience. General knowledge of the department's operations and objectives desirable.

Benefits:

We value your hard work, integrity and commitment to positive change. In return for your service, it's our privilege to offer you benefits and rewards that support your life and well-being. To learn more about our benefit offerings please visit:



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VIEW JOBS 11/16/2018 12:00:00 AM 2019-02-14T00:00 Advance your career at Liberty Mutual - A Fortune 100 Company! The Claims Specialist works within a Claims Team, using the latest technology to manage an assigned caseload of routine to moderately complex claims from the investigation of the claim through resolution. This includes making decisions about liability/compensability, evaluating losses, and negotiating settlements. The role interacts with claimants, policyholders, appraisers, attorneys, and other third parties throughout the claims management process. The position offers training developed with an emphasis on enhancing skills needed to help provide exceptional service to our customers. Responsibilities: * Manages an inventory of claims to evaluate compensability/liability. * Establishes action plan based on case facts, best practices, protocols, regulatory issues and available resources. * Plans and conducts investigations of claims to confirm coverage and to determine liability, compensability and damages. * Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim, refers claims to the subrogation group or Special Investigations Unit as appropriate. * Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims. * Performs other duties as assigned. Qualifications: * Bachelor's Degree or equivalent * 1-3 years experience in claims adjusting along with knowledge of claims investigation techniques, legal liability, insurance coverage, negotiation skills and medical terminology * Effective written and verbal communication skills to provide information in a clear and concise manner and to communicate with a variety of individuals * Effective analytical skills to gather information, analyze facts and make recommendations based upon information collected * Required to obtain and maintain all applicable licenses. Continuing education courses leading to industry certifications preferred (e.g., AEI, IIA, CPCU). Benefits: We value your hard work, integrity and commitment to positive change. In return for your service, it's our privilege to offer you benefits and rewards that support your life and well-being. To learn more about our benefit offerings please visit: Liberty Mutual Holding Company Inc. Plano TX

Technical Assistant , Worker's Compensation, Commercial Insurance

Expired Job

Liberty Mutual Holding Company Inc.