Technical Architect

Tata Consulting Services (Usa) Louisville , KY 40202

Posted 2 days ago

  • Experience on Now Platform - App Engine, Service Portal, CSM, Next UI Framework, Integration Hub

  • Experience on Flow Designer, UI Builder, Virtual Agent, Service Catalog / Record Producer, Flow Designer

  • Experience on designing best fit solutions using ServiceNow capabilities.

  • Experience in designing Integration architecture with ServiceNow.

  • Experience in leveraging ServiceNow best practices in designing solutions.

  • Good to have experience on ServiceNow Sourcing & Procurement, HRSD, CMDB, Hardware, Software Asset Management, Discovery, Service Mapping and event Management.

  • Knowledge of ITIL processes

  • Architect & design ServiceNow implementation using Now platform Custom Applications/Service Portals, Integration Hub, CSM,

  • Requirement gathering, provided solution for end to solution through ServiceNow applications.

  • Helping development team to prepare design document, Development, Testing, Implementation

  • To work with the process owner to define the roadmap for any given product and translate this into user stories

  • Manage technical delivery including required documentation of cost-effective ServiceNow solutions, ability to create and Modify Workflows.

  • Provide technical direction for the development, design, and systems integration for client engagement from definition phase through implementation.

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