Technical Architect

Tata Consulting Services (Usa) Parsippany , NJ 07054

Posted 1 week ago

Title

  • Salesforce Technical Architect

Location

  • Parsipanny, NJ

Job Description:

  • Lead a global team throughout the design, development, launch, and support of Salesforce.com solutions.

  • Develops visually rich and professional conceptual design documents targeted to varying audiences of business and technical aptitude.

  • Collaborate with business and IT leaders to drive the complete technical architecture including

the data flow and the integration between Salesforce and other enterprise solutions.

  • Offer up creative ideas to help meet the business requirements, reducing the number of customizations and increasing automation.

  • Architect and document solution design of Salesforce solutions.

  • Transition solution designs to development resources responsible for building the solutions.

  • Provide industry leading technical expertise with Salesforce.

  • Help to resolve, mitigate technical/architecture issues, and risks as they arise.

  • Develops detailed configuration specifications documentation for ready use by the technical team

  • Manages customer communications, conflicts, and negotiations related to overall architecture design.

  • Develop Proof of Concept for specific architecture/integration concepts.

  • Guides customer through solution deployment.

  • Team player with excellent verbal & written communication, interpersonal and presentation skills.

  • Proven experience with the Configuration/Administration of Salesforce Service Cloud.

  • Creating Technical requirements as an input to Salesforce solution design.

  • Provide guidance to clients on leading IT and Salesforce practices.

  • Assist technical leads in perform hands-on solution design, solution architecture, architecture roadmaps, prototyping, proof-of-concepts, and development tasks as

required in support of current and new projects.

  • Capable of executing independent POCs to be transitioned to the scrum team for development.

  • Associate with Salesforce.com Certification(s) and Architecture experience responsible for the following effort o Plan and monitor technical consideration activities

of the project.

. Perform health check for each org and assess orgs.

. Perform analysis of org configuration, customizations, and security.

. Prepare Salesforce Config workbook detailing customizations and configurations or org.

. Support the Project Manager in defining overall solution and strategy and document.

Qualifications:

  • Minimum 8-12 years of experience in successful software project implementations related to CRM/Service Cloud Business scenarios.

  • 6+ years of experience working within the Salesforce platform on as senior technical lead/architecture roles.

  • Experience working on a minimum of 3 Salesforce projects.

  • Strong expertise in Lightning/Communities, APEX, hands on with coding, Flows, Triggers, Migration Tool, APIs Java Script, CSS, HTML, Templates and Web Services.

. Experience in customized Salesforce service cloud integration with CTI, ERP and legacy applications

  • Good to have Salesforce Certified platform developer 1 & 2 certificati ons.

  • Good to have Salesforce Application and System architect certification

#LI-SJ2


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