Technical Architect - Microsoft Education

Description

Bring your IT career and talents to CDW, where you can have a greater impact, be inspired by our mission and excited about your career and future. A Fortune 200 leader, we're the driven professionals and technology experts companies turn to most to solve their IT challenges.

The Microsoft EDU Technical Architect is responsible for working in collaboration with the Edu Product Development team to drive technical strategy for core technologies within the CDW Amplified for Education portfolio. Design and develop capabilities (supporting internal delivery and external custom tooling) that enable and empower Education customers to get the most outof their Edtech investments. Additionally, the Microsoft EDU Technical Architect will work with various teams across CDW to run POCs and projects to enhance and standardize both internal and external CDW Education solutions.

Key Areas of Responsibility

• Builds Proofs Of Concept in connection with Microsoft Roadmaps to validate possible service/SaaS development.

• Assesses internal Delivery team processes and identifies areas for improvement. Design and implement tooling automations and processes to streamline delivery processes.

• Collaborates with Edu Product Development team to define and validate technical solutions and capabilities for Microsoft Collaboration solutions.

• Collaborates with the Microsoft for Education team to identify and develop new services and solutions to help build value added services

• Define and document investigations around best practices across core CDW Amplified for Education Portfolio

• Evangelism of core technology pertaining to CDW Amplified for Education portfolio

• Identify emerging practice opportunities within the partner technology landscape

• Assists with large technical Edu custom projects as needed to identify new opportunities for scalable solutions.

• Discover and identify customer requirements and build custom engagements leveraging the best of services and products

• Provide technical support and consulting both internally and externally to clients

• Key SME for solutions centered around SDS, Intune for Education, Co-pilot for Education, and Teams for Education

Other Responsibilities

• Stay current on Microsoft Education solution changes and modifications

• Work to support customers as needed if escalated from the support team

• Deliver on all Service Delivery products as needed or applicable

Education and/or Experience Qualifications

• Min 3+ years managing a technical team

• Bachelor's degree in Computer Science, Information Systems or related discipline, or equivalent relevant experience in addition to the required experience requirement (Background as a Technology Director, Technology Coordinator, or similar role may be considered)

• Min 5+ Years managing Microsoft for Education

• Scripting experience (node.js, python, APIs, etc)

Required Qualifications

• Familiarity with Microsoft for Education admin console and Microsoft APIs

• 3+ years professional systems administration experience

• An ability to balance and plan the short-term and long-term actions of the team

• Exceptional customer service orientation

• Strong documentation skills

• Ability to think creatively and come up with proactive ideas that will add value to customers and partners

• Strong passion for learning and teaching others

Preferred Qualifications

• Convey technical information and recommendations clearly and concisely

• Create engaging presentations

• Excellent oral and written communication skills

• Experience working with large schools in K12 or higher Education

• Experience working with State level organizations (Departments of Education or Education agencies)

• Familiarity with project management tools like Monday/Jira

Who we are:

CDW is a leading technology solutions provider to business, government, education and healthcare organizations across the globe. Our fingerprints can be found on technology in workplaces of more than 250,000 companies; from fresh-faced start-ups to international conglomerates. With the breadth of products and services we offer, there is no request too big or too small.

What you can expect from us: Culture, coworkers, careers.

CDW is not only the People Who Get IT but the People who get People. Our relationships are fueled by our deep expertise and grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together. At CDW, you'll work with people who inspire you. People with positive, success-driven attitudes who you will learn from and forge strong relationships with. Bring your best true self-and your best ideas-to CDW. Because diverse perspectives bring forth better problem solving-and better solutions for our customers on a rapidly evolving technology landscape.

Equal Opportunity Employer, including disability and protected veteran status

Benefits overview: https://cdw.benefit-info.com/