Division: Siemens Healthineers
Business Unit: Laboratory Diagnostics
Requisition Number: 231898
Primary Location: United States-New Jersey-Bridgewater
Other Locations: United States-New Jersey-Morristown
Assignment Category: Full-time regular
Experience Level: Mid level
Education Required Level: Bachelor's Degree
Travel Required: 80%
Siemens is a global technology powerhouse that has stood for engineering excellence, innovation, quality, reliability and internationality for more than 165 years. As a global technology company, Siemens is rigorously leveraging the advantages that this setup provides.
To tap business opportunities in both new and established markets, the Company is organized in nine Divisions: Power and Gas, Wind Power and Renewables, Energy Management, Building Technologies, Mobility, Digital Factory, Process Industries and Drives, Healthineers and Financial Services.
With 45,000 employees Siemens Healthineers is one of the world's largest suppliers of technology to the healthcare industry and a leader in medical imaging, laboratory diagnostics and healthcare IT. All supported by a comprehensive portfolio of clinical consulting, training, and services available across the globe and tailored to customers' needs. So that more people can have a life that is longer, richer, and more filled with happiness.
For more information, please visit: http://www.usa.siemens.com/healthineers
Open to qualified candidates in the northern New Jersey area,the Technical Application Specialist (Chemistry and Immunoassay) will solveproblems independently and within established policies and procedures. Theprimary objective is "to do what it takes" to ensure customer satisfaction aswell as timely system implementation and training.
Management of customer base and growing the business in the Region. Thisposition is responsible for the orchestration of implementation plans withcustomers for new instruments; Facilitation of training rotations and scheduleswithin the lab to insure cross training for all operators on all shifts;Development of timeline for acquiring samples, implementing tests and start upstrategies within defined guidelines; Assistance in facilitating the propercustomer support for technical issues.
Required Knowledge/Skills, Education, and Experience
Demonstrates single system products, participates in customer training and pre-and post sales support of clinical product offerings. Participates in-houseclinical trials.
Participates in training courses for customers and companypersonnel on the working aspects of single system clinical equipment and communicatesthe technical and clinical information, ensuring customer utilizes equipmentwith efficiency and skill in appropriate applications. May participate inproduct promotion for tradeshows and seminars. Supports development of customerrelationship.
Provides most complex feedback and recommendations from customersto product development groups. Education: BS/BA in related discipline, oradvanced degree, where required, or equivalent combination of education andexperience. Certification may be required in some areas. Must have cleandriving record over past 3 years.
Preferred Knowledge/Skills, Education, and Experience
BA/BS preferably in MedicalTechnology; thorough technical knowledge of medical technology; 2+ years oflaboratory
experience; prior fieldexperience is preferred; prior field experience with Siemens Dimension , VISTAand ADVIA Centaur. IMMULITE family will be a plus, strong communication and interpersonal skills to effectively handle customerproblems and support the sales team's efforts; ability to prioritize
critical customers and handle thecrisis customers first; computer literacy is mandatory (Word, Excel,PowerPoint, Outlook, etc.); strong presentation and selling
skills; must be completely alignedwith the corporate Vision, Values and Beliefs; job requires a large amount ofdriving
within the region.