Technical Administrative Assistant

Care ATC Inc Farmington , CT 06030

Posted 3 weeks ago

Technical Administrative Assistant

The Technical Administrative Assistant provides administrative support to the Product Manager and implements aspects of CareATCs customizable wellness management platform. The candidate will be responsible for assisting with data entry, customer support, preparing reports, auditing data, and integrating site revisions.

The Assistant will monitor implementation schedules and take part in quality improvement initiatives. The Technical Administrative Assistant works collaboratively with other members of the wellness team.

Essential Job Responsibilities:

1.Assists with site programming and revisions.

2.Completes data entry projects with accuracy.

3.Audits site content to ensure all specifications are correctly implemented.

4.Provides a point of contact to assist participants in understanding platform and incentive requirements.

5.Prepares reports for the review and dissemination to clients.

6.Monitors and updates site implementation schedules as necessary.

7.Document processes performed and backup working and production files in an organized manner.

8.Effectively collaborates with client managers, marketing department, and other members of the lifestyle coaching and wellness services team.

9.Manages and tracks incentive completion notifications and reporting.



  1. Other duties as assigned.

Minimum Qualifications:

Education: High school diploma, or equivalent required.

Bachelors degree preferred. Knowledge and experience in data entry, incentive management, and health promotion a plus. Licensure/Registration/Certification: None

Experience: Minimum three years experience working in a technical support role.

Must be highly proficient in Microsoft Excel. Experience with VLOOKUP, VBA, SQL a plus. Experience in health education program administration, familiarity with electronic medical records, questionnaire data, and corporate wellness program structure.

Physical Requirements:
Ability to sit and/or stand for long periods of time. Ability to operate a computer.

Interpersonal Skills:
Ability to relate cooperatively and constructively with coaches, patients, co-workers, administration, other hospital departments, physicians, community agencies, third party payers, referral sources, regulators and other health team members. Ability to enlist the cooperation of others.

Essential Mental Abilities: Ability to exercise independent judgment.

Self-directing and organized. Ability to reason objectively. Ability to assess, project and plan for program needs.

Ability to interpret state/federal/agency regulations. Ability to handle a variety of duties which may be interrupted or changed by immediate circumstances.

Essential Sensory Requirements:
Ability to communicate effectively (hear, listen, speak) with coaches, providers, client managers, team members, stakeholders and the community at large.

Ability to make visual perceptions to evaluate patient and environmental conditions. Exposure to inside and outside environmental conditions.

Work Environment/Hazards: Normal office conditions. Potential exposure to infectious diseases, blood and bodily fluids if onsite.

Job Relationships (responsible to/for, works with): Responsible to the Manager of Health Education and Wellness Services. Frequent contact with clients, internal staff, vendors, representatives of community organizations, and contract staff to coordinate, provide and evaluate care.

Other Relevant Requirements:
Ability to create and maintain spreadsheets; strong communication skills (written and verbal). Willingness to learn highly valued.



icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Clinical Resource Management Administrative Associate

Hartford Healthcare

Posted 2 weeks ago

VIEW JOBS 10/16/2020 12:00:00 AM 2021-01-14T00:00 Check Application Status Current HHC Employees * Careers * Physicians * Primary Care * Medical Subspecialties * Hospital Medicine and Emergency * Psychiatry * Surgery * Physician Leadership * Advanced Practitioners * Nurses & Nursing Support * Graduate Nurses * Experienced Nurses * Leadership * Student Nurses * Nursing Support * Clinical Professionals * Professional & Administrative * Support Services * Rehab * Behavioral Health * Work/Life * Benefits * Locations * All Locations * Acute Care Hospitals * Backus Hospital * Hartford Hospital * The Hospital of Central Connecticut * MidState Medical Center * Windham Hospital * Charlotte Hungerford Hospital * St. Vincent's Medical Center * Behavioral Health * Institute of Living * Natchaug Hospital * Rushford * Medical Group * Hartford HealthCare Medical Group * Rehabilitation Services * Hartford HealthCare Rehabilitation Network * Senior Services * Hartford HealthCare Senior Services * Homecare Services * Hartford HealthCare at Home * Independence at Home * Join Our Talent Network * Check Application Status * Current HHC Employees * Follow Us Keyword Location Join Our Talent Network View all jobs Join our Talent Network Clinical Resource Management Administrative Associate Requisition ID: 20160443 Business Unit: Hartford HealthCare Corp. Location: Farmington, CT Apply Now > Are you an HHC Employee? Click here to apply Description Job Schedule: Part Time Standard Hours: 20 Job Shift: Shift 1 Shift Details: 10:00am -2:00pm flexible Work where every moment matters. Every day, over 30,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut's most comprehensive healthcare network. The creation of the HHC System Support Office recognizes the work of a large and growing group of employees whose responsibilities are continually evolving so that we and our departments now work on behalf of the system as a whole, rather than a single member organization. With the creation of our new umbrella organization we now have our own identity with a unique payroll, benefits, performance management system, service recognition programs and other common practices across the system. Integrated Care Partners (ICP) is a physician-led, clinically integrated health care network whose mission is to assist our members in providing the highest quality care at the most reasonable cost for our patients in the current, rapidly changing medical environment. Position Summary: The Clinical Resource Management Associate is an integral part of the Care Management team. The Clinical Resource Management Associate's focus is on providing support and coordination of utilization management services for the utilization management department. Position Responsibilities: * Monitors and manages assigned utilization management reports, including the Payer End of Day report, Utilization Management list, Discharge Log, and the Discharge Disposition report for payers. * Monitors and manages assigned EPIC work queues. * Updates EPIC with authorization and denial information. * Provides the Clinical Resource Management Nurse with support for denials, appeals, and physician advisor communication. * Retrieves, manages and/or triages department phone calls, voicemails, fax requests and Tiger Texts. * Communicates with payers, case management, medical records, and other departments. * Scans and uploads documentation into the electronic health records. * Performs routine and administrative tasks within the scope of non-licensed personnel. * Manages Certification Email process. * Other duties as assigned by supervisor Qualifications Education: High School Diploma, Medical Administrative Assistant certification preferred Experience: Two+ years professional work experience in health care, managed care, or insurance. Knowledge, Skills and Ability Requirements: * Strong interpersonal and communication skills * Effective time management skills, able to work in a fast-paced environment with changing prioritie. * Effective organizational skill. * High level understanding of confidentiality and HIPAA requirements We take great care of careers. With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge - helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment. Hartford Healthcare Farmington CT

Technical Administrative Assistant

Care ATC Inc