Technical Account Manager

Onto Innovation is a leader in process control, combining global scale with an expanded portfolio of leading-edge technologies that include: 3D metrology spanning the chip from nanometer-scale transistors to micron-level die-interconnects; macro defect inspection of wafers and packages; metal interconnect composition; factory analytics; and lithography for advanced semiconductor packaging. Our breadth of offerings across the entire semiconductor value chain helps our customers solve their most difficult yield, device performance, quality, and reliability issues. Onto Innovation strives to optimize customers' critical path of progress by making them smarter, faster and more efficient.

Job Summary & Responsibilities

This position will work directly with sales and be fully responsible for the coordination and response of assigned customer requests in support of the pre-purchase phase through the final shipment process. Duties will include frequent interaction with Regional Sales Managers and overall coordination and response of customers' requirements. This will include internal interaction with Engineering, Manufacturing, Sales, Finance and Customer Service Groups.

Responsibilities

• Cross-functional interaction in support of all pre-sales activities through shipment

• Review and respond to customer product purchase specifications

• Defining system configurations to be quoted, review and approve quotes for technical content, and create system build configurations for Manufacturing

• Monitor the status of system builds regularly and provide timely feedback to the sales channel

• Support special projects which are custom requests as part of system sales

• Manage customer source inspections, application studies and factory demos

• Attend and participate in various periodic meetings in support of above activities

Qualifications

Qualifications

• A BS in Engineering plus 3-5 years of relevant experience or a combination of equivalent knowledge and 10+ years of related experience

• Experience in the semiconductor industry preferred. Capital equipment experience is a plus.

• Excellent communication, organization and planning skills in order to complete tasks in a timely manner

• Must be able to multi-task and work well under pressure

• Strong sense of urgency, organization, accountability and attention to detail

• Self-motivated and self-starting disposition are necessary to be successful in this position

• Exceptional oral and interpersonal communication skills

• Some travel may be necessary (0 - 25%), both domestic and international

Onto Innovation Inc. offers competitive salaries and a generous benefits package, including health/dental/vision/life/disability, PTO, 401K plan with employer match, and an Employee Stock Ownership Program (ESOP) along with health & wellness initiatives. We provide a collaborative working environment along with resources, and state-of-the-art tools & equipment to promote success; and a welcoming, inclusive corporate culture where individuals are recognized for their contributions.

Onto Innovation Inc. is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

For positions requiring access to technical data, Onto Innovation Inc., Inc. may have to obtain export licensing approval from the U.S. Department of Commerce

• Bureau of Industry and Security and/or the U.S. Department of State

• Directorate of Defense Trade Controls. As such, applicants for this position - except US Citizens, US Permanent Residents, and protected individuals as defined by 8 U.S.C. 1324b(a)(3) - may have to go through an export licensing review process.