Cisco Systems, Inc. Milpitas , CA 95035
What will you doYou're a Technical Writer with
Conceptualize, plan, develop and write documentation sets under supervision.
Identify, plan for, and revise technical writing project requirements under the mentorship of the documentation lead.
Collaborate with multi-functional teams such as TAC, engineering, test, product marketing and other documentation teams to produce accurate, high quality documentation for customers.
Work with editors, leads, and technical resources to improve documentation quality and usability
Ensure timely delivery of work you're leading
Demonstrate steady increase in productivity and quality.
Works effectively with internal and external partners.
Business/Technical Knowledge, Skills, and Expertise
Basic knowledge of technical writing principles including the processes used to develop and publish technical literature.
A basic understanding of the networking environment and networking products within that environment.
Good verbal and written communication skills.
Excellent interpersonal skills
Ability to work under pressure to meet frequent deadlines.
A self-starter possessing excellent research skills and enjoys working hands on with the product.
Ability to learn new product, technology, and tools quickly
Skills You'll Use Every Single Day
Ability to tackle problems and make decisions
Ability to think globally
Who You'll Work With
The Core Software Group (CSG) develops software across the routing, switching, and wireless platform portfolio at Cisco. CSG is investing significantly to transform the future of networking for our customers. The Operations Team enables the success of CSG by driving process development and deployment, program management and business operations initiatives.
Who You Are
BA/BS in technical or business discipline
Over 5 years relevant experience in Technical writing.
You should possess ability to make recommendations and inspire change across multiple levels of the organization from individual engineers & program managers to senior engineering/business leaders.
Good presentation skills with partners.
Exceptional teammate with the ability to quickly develop and nurture cross-functional relationships
Experience with resource management and Clarity PPM is an added advantage.
Self-motivated, strong sense of ownership, good teammate.
Ability to implement change management on a large scale, global, matrixed environment
Working understanding of financial data.
You embrace change as challenge and take initiative.
Proven track record of success in operations roles.
Knowledge of Cisco products and technologies.
We connect everything: people, processes, data, and things. We innovate everywhere, taking bold risks to craft the technologies that give us smart cities, connected cars, and handheld hospitals. And we do it in style with unusual personalities who aren't afraid to change the way the world works, lives, plays and learns.
We are leaders with vision, tech geeks, pop culture aficionados, and we even have a few purple haired strong performers. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers.
We Are Cisco.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified individuals will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.