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Tech Support Specialist

Expired Job

Robert Half Technology Pasadena , CA 91104

Posted 4 months ago

Our client is seeking a technical support specialist that can work proficiently in a Windows Mac environment. This individual will be utilizing Active Directory and troubleshooting for Mac/PC.

Site Address: Pasadena, CA Position: Tech Support Specialist (Call Center, Desktop Support) Pay Rate: 18-20/hr Start Date: 8/20/2018 Hours/Duration: 40 hours/week (first shift 9am, 5pm) 1 Month project C2C/1099/must be eligible to work in the U.S.?: NO Pre-Placement Req:

Not needed Dress Code: Business Casual for interview (It?s a radio station) Parking/Direction: GPS ? Park in back lot behind building Interview process: Resume Review - In-Person


Requirements
Top 3

Requirements:
1. Mac PC T-Shooting background a. 50/50 Split for employees 2. Active Directory a. PW Resets 3. 4+ years of Help Desk experience Nice To Have: Audio background (Working at a radio station) Soft

Skills:
? High Level of Customer service o Help Desk team answers phone calls with issues o Walk ups o Screen Sharing o Has to go to work station and issues Day to Day

Responsibilities:
? Ticketing Que ? Microsoft Office ? Trouble shoot VPN ? Hardware Maintenance contact or call

Employment Type: Consulting



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Tech Support Specialist

Expired Job

Robert Half Technology