Tech Senior Project Manager

Tech Senior Project Manager - Supply Chain & Logistics

About the Role

We are looking for a Senior Project Manager for Technology team who can drive large cross-functional Enterprise Programs. Understands landscape and systems with significant complexity and clear approach to delivery with a wide variety of systems/ technologies; He/she also partners with Delivery and Product leaders to navigate through program execution. The Senior project manager in this role is self-driven, quick learner, shows strong sense of partnership and program delivery.

Responsibilities:

• Use industry leading project management methodologies/tools leveraging JIRA, Rally and Microsoft Project and work with the project team to successfully manage complex scopes of work(s), which include - defining work effort and estimates, developing effective team execution plan(s), supporting teamwork effort by removing impediments, anticipating issues, and ensuring that the right parties are engaged to resolve problems.

• Lead and coordinate discussions with business users and product owners for grooming business requirements for Supply Chain (Oracle RMS, GT Nexus, Infor) and Logistics systems (particularly Manhattan Associates' Warehouse Management for Open Systems (WMOS) and IBM Sterling, ERP systems such as Netsuite, Trintech.

• Understand and manage activities for out of the box configuration versus customized extensions development in WMOS systems.

• Manage integration touchpoints between WMOS and other upstream systems including Sterling OMS/IMS and Merchandizing System (RMS).

• Manage integration touchpoints between WMOS and downstream 3rd party systems including ProShip and 3PL Logistics provider external systems.

• Manage development and QA of Microservices based interfaces for above integration points.

• Manage messaging/error logging and performance monitoring mechanisms using AppDynamics.

• Manage development and QA of transactional and analytical reports for supply chain and logistics systems, using analytics platform and data visualization tool like Snowflake and MS Power BI.

• Perform financial management of the project: budgeting & forecasting, cost benefit analysis, EV/ROI/earn vs. burn analysis, team velocity, etc. Own project budget. Expected to anticipate budget issues, resolve timely, and adjust forecasts.

• Manage multiple complex projects simultaneously.

• Plan, monitor, and track delivery of quality control and take corrective action as appropriate.

• Develop project quality control policy, procedures, and communication plans.

• Communicate project information to all project team members, sponsors, vendors, and Technology managers, as appropriate.

• Anticipate strategic impact to projects (inter dependencies to/from other projects) and coordinate with appropriate parties.

• Recommend project strategy. Clearly articulate explanations of complex regulatory and project issues/risks to team members and management within the organization.

• Establish, motivate and lead high-performance cross-functional teams.

• Build effective partnerships with, and between, the developers, architects, QA Team and product managers, and across the company.

• Coordinate with potential product vendors to collect and analyze information and negotiate resolution of issues impacting projects.

• Partner with VMO, Delivery, and Product leaders to define Statements of Work (SOW) and engage third party vendors for successful on-time deliveries.

Criteria:

• Bachelor's degree in Computer Science or related field or equivalent work experience

• 5 years of Project/ Program management experience

• 5 years relevant experience in Logistics, Supply Chain and Retail experience.

• Deep Technical understanding of ERP Systems, Logistics IT systems, design, and architecture know-how. Must have experience in working with multiple cross domain teams such as ecommerce, Order, Finance, third Party Integrations.

• Experience in working with technical developers in making progress on technical deliverables/ milestones using Agile methodologies; Technical development background preferred.

• Experience in any technology background including Web technologies, web services web servers, Databases including Oracle, My SQL etc, Monitoring tools like Splunk, AppDynamics etc. is preferred not essential.

• Proficiency in Warehouse Management Systems like Manhattan or relevant packages.

• Proficiency in business intelligence and analytics tools including Snowflake or similar platform

• Experience integrating systems on multi-platform.

• In depth understanding and proficiency of project management methodology/tools, including Jira, Rally etc., for Software Development Life Cycle.

• Certification in SAFe and any other relevant Agile proficiency area is preferred not essential.

• Proven ability in project estimating, budgeting tools, story development, technical concepts, and defect tracking.

• Proven ability in tracking and analyzing project metrics and trends.

• Proven ability to understand and discuss technical concepts, manage trade-offs and evaluate new ideas with partners across the organization.

• Strong team collaboration, facilitation, communication, and influence skills.

• Strong analytical abilities and interest to use data and metrics to back up recommendations, prioritization, and drive actions.

• Strong drive towards execution and proven ability to deliver results.

We believe in People First

We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences. Our DEI initiatives prompt associate participation and engagement, aligning with our core vision to reflect the communities where we do business and put people first.

Benefits Just for You

Depending on your position and your location, here are a few highlights of what you might be eligible for:

• A generous discount on all Williams-Sonoma, Inc. brands

• A 401(k) plan and other investment opportunities

• Paid vacations, holidays, and time off to volunteer

• Health benefits, dental and vision insurance, including same-sex domestic partner benefits

• Tax-free commuter benefits

• A wellness program that supports your physical, financial and emotional health

Your Journey in Continued Learning

• In-person and online learning opportunities through WSI University

• Cross-brand and cross-function career opportunities

• Resources for self-development

• Advisor (Mentor) program

• Career development workshops and learning programs

• Speaker series

This role is not eligible for relocation assistance.

Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.

The expected starting pay range for this position is $125,000 - $155,000 annually. Applicable pay ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. In addition to competitive pay, compensation may include a variety of other components like benefits, paid time off, merit, and bonus opportunities.