Tech Engineer

Your role

Join us in an engaged and mission-critical role as a Network Operations Engineer in the Network Services team responsible for day-to-day management and service oversight of the global network. In this role, you will provide second level troubleshooting across the network infrastructure focusing on operational activities, incident resolution, problem management and request management.

You will work closely with the ITIL control functions and third level network engineers to management the operational lifecycle of network events, incidents, and requests. We offer a strategic opportunity to work closely with IT leadership and a large variety of stakeholders to make a real impact in terms of production stability, continuous service improvement and best practice sharing across the environment.

Join us

At UBS, we embrace flexible ways of working when the role permits. We offer different working arrangements like part-time, job-sharing and hybrid (office and home) working. Our purpose-led culture and global infrastructure help us connect, collaborate, and work together in agile ways to meet all our business needs.

From gaining new experiences in different roles to acquiring fresh knowledge and skills, we know that great work is never done alone. We know that it's our people, with their unique backgrounds, skills, experience levels and interests, who drive our ongoing success.

Together we're more than ourselves. Ready to be part of #teamUBS and make an impact?

Your expertise

You are able to work independently and in collaboration with various clients as part of a global team. You have a curious mindset and are interested to learn and adapt with the ever-changing technologies and requirements in the financial industry.

• ideally 3 years industry experience with strong knowledge in network technologies and incident management, ideally in the Financial Services industry.
• network professional with CCNP certification or equivalent level of experience working in a 2nd line infrastructure role along with proven analytical, conceptual, problem-solving, and problem management abilities
• demonstrable track record of support and troubleshooting of core network enterprise infrastructure and devices around Cisco (JUNOS, Cisco IOS/Nexus), Juniper (Juniper MX,EX & SRX platforms) and Arista technologies as well as experience in working with MPLS wide area networks.
• strong understanding and troubleshooting skills across all key technologies in Enterprise Data Center and Client LAN Networks (e.g. ACI, VRF, HSRP, VPC, LACP, QoS, Multicast); WAN technologies (e.g. SDWAN, MPLS); Public Cloud providers (Azure, AWS, GCP ); WiFi products and technologies (Cisco, Meraki)
• strong understanding and troubleshooting skills across routing protocols (e.g. EIGRP, OSPF, BGP) and key network protocols (e.g., TCP/IP & UDP, SNMP, FTP, TFTP, SSH, IPSec)
• experience with Cisco products is essential (e.g. Cisco ACI, Cisco DNAC, N9Ks, Cat9Ks); Arista and Juniper Routers & Switches is desirable
• experience with Network/Monitoring tools (e.g. Grafana, Zabbix, Splunk, ThousandEyes) and Network Sniffers (e.g. Wireshark/ TCPDUMP etc.)
• desired experience with Load Balancers (e.g. F5, Citrix), DHCP/DNS applications (e.g. Infoblox), Firewalls (e.g. Palo Alto, Fortinet)

"At UBS, we appreciate our Veterans and are committed to providing opportunities in Financial Services."

• LI-UBS
• UBS-MOGUL

About us

UBS is the world's largest and the only truly global wealth manager. We operate through four business divisions:

Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors..

We have a presence in all major financial centers in more than 50 countries.