Tech Client Support Manager

Tech Client Support Manager

Are you a motivated, organized individual seeking a challenging and rewarding opportunity in a fast-paced environment?Do you desire a position dedicated to delivering a best in class customer capability by continually improving and standardizing our core processes across customers? If you're looking for change, and you're ready to make changes … we're looking for you.

Job Description

Directly manage key technology customer relationship within region. Provide network operational focus for the customer around service KPI's and other specific targets or goals mutually determined by DHL and the customer. Develop deeper understanding of customer and customer supply chain in order to optimize the value DHL can bring to the business. Alignment with customer on strategic planning and execution, inclusive of production planning.

Required Education and Experience

• University Degree

• Minimum of 5 years working experience in an logistics environment

• Minimum of 2 years working experience of P&L or analytical experience (preferred)

Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. We offer competitive wages, excellent affordable insurance benefits (including health, dental, vision and life), 401K plan, paid vacation and holidays.

Our Organization is an equal opportunity employer.