Yale-New Haven Health Greenwich , CT 06830
Posted 2 months ago
Overview
To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.
Performs a wide range of departmental duties including fielding phone calls, scheduling, filing, record keeping, greeting patients. Also including direct and indirect patient care activities, which are essential to providing comprehensive care to patients and their families. Ability to assist technologist with positioning patients of same gender in MRI. All duties are performed according to departmental and organizational policies and procedures. Significant use of the Hospital Information System as necessary. Able to provide appropriate care for patients served, regardless of age. Demonstrates outstanding customer service and the key behaviors outlined in the Hospital 's Core Success Factors in all interactions. The medical staff determines the qualifications of the radiology staff that use equipment and procedures.
EEO/AA/Disability/Veteran
Responsibilities
Qualifications
EDUCATION
High school graduate required; familiarity with computer-data entry system.
EXPERIENCE
Preferred six (6) months exposure in a Radiology reception area. Exposure to MIS or RIS computer system/P.C. and/or terminal experience preferred.
LICENSURE
None required
SPECIAL SKILLS
Familiarity with computer-data entry systems. Able to handle patients graciously, telephone etiquette. PHYSICAL AND MENTAL REPORT ability to see clearly at 20 feet or more. Ability to learn and demonstrate competency in basic patient screening and patient care procedures within specialty area, according to established protocols. Ability to prioritize and adjust work plans based on the needs of the patient, the section, and the Radiology team.
PHYSICAL DEMAND
Contact with patients under wide variety of circumstances. Subject to varying and unpredictable situations. Handles emergency or crisis situations. Subject to many interruptions. Occasionally subjected to irregular hours. May be required to work a flexible schedule. Helps move patient to exam room or table as needed. May have to aid in Transport when needed.
YNHHS Requisition ID
112779
Yale-New Haven Health