Team Supervisor

Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. As a leading managed service provider, we prioritise safety, efficiency, and customer satisfaction. Joining Wilson James offers the excitement of working with diverse, vibrant clients, making for a dynamic and engaging workplace.

As a Team Security Supervisor at Wilson James, you will play a crucial role in guiding and supporting a high-performing team to achieve both individual and collective goals. You will be responsible for fostering a positive work culture, optimising team performance, and driving operational excellence. This role requires a proactive leader with strong communication skills.The right candidate will have previous experience as a Supervisor or looking to take the next step up.. You will need to have a strong personality as this role will demand meetings with staff and taking part in disciplinaries.

As the Team Supervisor you are an integral part of the team and you can make an impact with your skills to protect, deter and respond to any security matters, whilst providing an exceptional customer service experience.

What do you get from us:

• The Role- Permanent, Full time, Monday- Friday, 06:30am- 15:00pm.

Pay - £16.54 per hour

• Access to an Online GP Service for you and your dependents
• Annual leave of 5.6 weeks
• Lifestyle Benefits- Mortgage and financial advice, vouchers for various shopping outlets and food stores, employee referral scheme.
• Learning & Development - we actively encourage progression and offer various eLearning courses, progression, training whilst on site, apprenticeships, and in-house training courses.
• Health and Wellbeing- Life assurance scheme, access to mental health support specialists

A typical day in the life as a Team Supervisor:

• Lead, mentor, and motivate a diverse team to achieve performance targets and deliver exceptional results.
• Develop and implement effective strategies for team growth, productivity, and efficiency.
• Foster a positive and inclusive team culture that encourages collaboration and professional development.
• Monitor and analyse team performance metrics to identify areas for improvement and implement solutions.
• Conduct regular one-on-one meetings and performance reviews to provide feedback, set goals, and support career development.
• Coordinate with other departments to ensure alignment with company objectives and seamless workflow.
• Handle day-to-day operational tasks, including scheduling, resource allocation, and conflict resolution.
• Stay updated with industry trends and best practices to bring innovative ideas to the team.

What are we looking for?

We are looking for people who are passionate about helping others and keeping those around you both safe and secure.

• Proven experience as a Team Supervisor or in a similar leadership role is essential
• Strong leadership and people management skills with a track record of achieving team goals.
• Excellent communication, interpersonal, and problem-solving abilities.
• Ability to motivate and inspire team members while maintaining high levels of performance.
• Strong organisational skills with the ability to handle multiple tasks and priorities effectively.

Desirable skills

• Mental Health First Aid
• Coordinating experience
• Experience in excel, Timegate, SAP, Domo, is a plus.

Apply today and secure your future with Wilson James!

Wilson James is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. A criminal conviction will not necessarily be a bar to obtaining a position, however each case will be assessed on an individual basis. For information about Wilson James' commitment to Equality, Diversity and Inclusion,