Team Relations Manager

ABOUT BEDROCK

Bedrock is a full-service real estate firm specializing in innovative city building strategies. Since its founding in 2011, Bedrock and its affiliates have invested and committed more than $7.5 billion to acquire, develop and operate more than 140 properties in Detroit and Cleveland with landmark developments at the Hudson's Site, Book Tower, City Modern, Tower City Center and the May Company Building.

Bedrock's projects include new construction, adaptive reuse and a portfolio totaling more than 21 million square feet of office, retail, residential, industrial, hospitality and parking.

For additional information about Bedrock, please visit bedrockdetroit.com, our bedrockdetroit.com/careers/, and engage with us on Facebook, Instagram, Twitter and LinkedIn.

POSITION SUMMARY

The Team Relations Manager is responsible for handling team member professional and personal concerns and guiding leaders through complex HR situations according to company policies and procedures. They serve as a subject matter expert in performance management and provide recommendations that mitigate risk. This individual contributor role will work closely with business leaders and other members of the People Strategy team to continually improve the team member experience.

POSITION RESPONSIBILITIES

• Serve as the subject matter expert on employee relations at Bedrock and handle all employee relations conversations, including but not limited to:

o Advise and support general questions and concerns from team members and leaders.

o Manage communication and logistics for disciplinary action and separation processes, consulting with business leaders, legal, operations, and any other appropriate teams.

o Provide coaching and performance management guidance for leaders, offering solutions on HR scenarios and escalating issues as needed.

o Assist in assessing risk and identifying resources in team member mental health situations.

• Regularly consult with business area leaders to implement proactive performance management strategies and address team concerns.

• Develop and/or lead and conduct listening strategies, both 1:1 and org-wide (engagement surveys, stay interviews, exit interviews, etc.), identify trends, and propose recommendations. Work closely with the Talent & Organizational Development Director to tie threads between leader/team member needs and professional development and training offerings.

• Proactively identify opportunities to enhance the team member experience and help develop and implement innovative ideas and solutions.

• Other duties as assigned.

POSITION REQUIREMENTS

• Bachelor's degree or equivalent education, training, and experience (required)

• Approximately 7 years of related HR experience (required)

• Professional HR Certification (e.g. SHRM-CP, PHR, etc. preferred)

• Must be able to work in-office 4 days per week Monday through Thursday

POSITION QUALIFICATIONS

• Passion for people, self-driven; takes on new opportunities and tough challenges with optimism and ownership

• Highly self-aware with the ability to respectfully challenge own and others' biases

• Ability to effectively mediate conflict and diffuse high-tension situations

• Ability to demonstrate active listening, empathy, and build strong relationships

• Excellent written, verbal, and interpersonal communication skills

• Excellent presentation, group facilitation, consulting, and influencing skills with all organizational levels

• Organized and detail-oriented with the ability to adapt quickly to changing priorities and effectively execute

• Knowledgeable in applicable employment laws such as the Family Medical Leave Act (FMLA), Fair Labor Standards Act (FLSA), Equal Employment Opportunity (EEO), etc.

• Well-versed in diversity, equity, and inclusion foundational principles

• Proficiency in Microsoft Office suite (Excel, PowerPoint, Word) and HRIS/workforce management platforms (e.g. Lattice and Workday)

Disclaimer

This job description should not be construed as an exhaustive list of duties and responsibilities performed by persons assigned to this classification. It is not intended to limit or in any way modify the right of any supervisor or manager to assign, direct and control the work of employees under his/her supervision. All principal duties and responsibilities of this position are essential functions of the position. Job descriptions are reviewed on a regular basis and may be revised at any time. Revisions will be communicated to employees within the classification. This job description does not constitute a contract of employment; therefore, the company may exercise its employment-at-will rights at any time.

Bedrock is an equal-opportunity employer.

Rocket Mortgage, backed by Rocket Companies, means more opportunities for you to carve your own career path forward. From our desire to revolutionize the way people get mortgages to addressing challenges big or small with outside-the-box solutions, we're not your typical employer. We'll provide you with everything you need to make sure you're successful here.