The Team Member's job is to be the face of Roti Modern Mediterranean and go above and beyond for Roti customers. Hospitality is in our Team Members' DNA, that's why we only hire people with upbeat attitudes, positive energy, and the desire to take care of customers. It is up to our Team Members to provide a warm and inviting environment for our customers so that they truly feel Food That Loves You Back come to life!
What Your Day Might Look Like:
Greet customers with a warm smile, offer menu knowledge to first-time customers and properly answer any questions. Provide customers with such exceptional hospitality that they'll come back and maybe even bring a friend along.
Act with a sense of urgency toward all customers in the restaurant
Prepare food with love - this means diligently following recipes and storing food properly
Ensure overall cleanliness of the restaurant so that our customers feel right at home
Act with integrity by operating cash register, handling balance and following all cash handling procedures
Effectively handle customer complaints/issues. We treat our customers with respect and dignity, exactly how we want to be treated!
What We're Looking For:
Someone who is friendly, engaging and dependable
Someone who will do whatever it takes to make our customers day brighter
Someone who brings a smile to service with an enthusiastic approach to every part of their day
Someone who proactively is seeking opportunities to learn
Someone who has a knack for service - Hospitality is in our DNA!
A Few Essentials:
Must be at least 16 years of age
Ability to stand/walk for an entire shift - our Team Members are constantly moving to ensure quality customer service for our guests
Must be able to lift up to 10 pounds frequently
Willingness and ability to work in a fast-paced, entrepreneurial environment
Must have a positive attitude and ethics which support Roti's values and culture
A positive work environment with an invested team - we will welcome you with open arms to the RoTeam from day one!
Delicious Employee Meals - complimentary during your shift and 20% off when visiting a restaurant with friends and family
A career path with Roti - opportunities for development and advancement as we grow
Employee Discount Program
REPORTS TO: GENERAL MANAGER
FLSA STATUS: NON-EXEMPT
Roti Modern Mediterranean is an Equal Opportunity Employer and participates in E Verify