Team Member -Pt-10091-3224 East Colonial Dr

Pollo Tropical Orlando , FL 32801

Posted 10 months ago

Be a Part of the Fiesta...

Come Join The Pollo Nation!

You will need an email account click here to create one if you do not currently have one: Create Email Account

When you click 'Apply', you will need to click on 'Create Account'. By creating an account, you will be able to view your applications and their statuses. Your password must contain 1 upper case letter, 1 number, and 1 special character

SUMMARY

Responsible for the completion of a variety of tasks relating to the preparation and service of food to customers, and to the maintenance of a clean and pleasant dining environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Some or all of the following (with consideration of Child Labor Laws, where applicable)

  • Greet and thank customers

  • Place customer food and beverage orders through verbal communication and/or automated systems.

  • Relay customer food and beverage orders from service counter to kitchen operations.

  • Cook, prepare, package and pour food and beverages in kitchen operations by and and/or through the use of kitchen equipment, such as fryers, open-flamed gas grills, cooking vats, ice machines, food processors, and other smallwares while utilizing proper food safety and sanitation procedures.

  • Stock kitchen and customer service operations with necessary food, beverage, packaging and service materials.

  • Stock salsa bars with appropriate levels of sauces, condiments, paper and utensils.

  • Fill food and beverage orders of customers as part of the coordinated kitchen and customer service operations.

  • Collect customer payments and return proper change to customers through use of cash register.

  • Unload deliveries of food, beverage, packaging and serving materials to restaurant.

  • Clean the interior and exterior of the entire restaurant premises. Cleaning work shall entail sweeping and mopping floors, scrubbing, rinsing and polishing tables, seats, windows, doors, countertops, kitchenware, and kitchen equipment, and removing unused items from dining area and litter from the premises.

  • Observes/follows alcoholic beverage laws, when applicable.

  • Maintain safe public access to the restaurant.

  • Perform all other duties as assigned by management.

SUPERVISORY RESPONSIBILITIES:

No supervisory responsibilities

QUALIFICATIONS:

An individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Must have the ability to receive and respond promptly to requests, orders and instructions.

  • Must have the ability to communicate with customers and coworkers.

  • Must have the ability to comprehend and appropriately react to others.

  • Must have the ability to perform multiple tasks.

  • Must have the ability to adjust to changing assignments

  • Must have the ability to maintain productivity, composure, and a pleasant attitude under pressure.

  • Must be able to speak English in positions requiring immediate customer contact

  • Must be able to learn POS Cash Register, Kitchen Screens, Recipes

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the team member is regularly required to stand, walk, talk, or hear. The employee is frequently required to use hands to handle or feel, and also to reach with hands and arms. The employee frequently is required to grasp and carry items. The employee is periodically required to lift weight from 25 up to 50 pounds.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is moderate to high.

Continuing variety of conditions depending upon season, day of week, and time of day.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

If you are a current employee, please apply using the internal application process. Reach out to your manager for more information


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Store Sales Manager 231 E Colonial Dr Orlando FL

Academy, Ltd.

Posted 2 weeks ago

VIEW JOBS 2/4/2020 12:00:00 AM 2020-05-04T00:00 Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth. Job Description: Education: Bachelor's degree in related field preferred. Work Experiences: * At least three years of relevant work experience required. * Demonstrated success in leading overall departments of up to 40 people to drive operational excellence and sales targets. Skills: * Exceptional supervisory and management skills; ability to effectively coach department members on store policies, protocols and expectations; leads by example and effectively drives the performance of team members. * Excellent customer service orientation. * Effective problem solving and communication with customers and team members. * Strong business acumen with an understanding of business implications of decisions, knowledge of market and competition and an orientation to profitability and established targets. * Reads, analyzes and interprets general business periodicals, professional journals, technical procedures, or governmental regulations. * Speaks clearly, positively and persuasively and demonstrates active listening in a variety of situations with team members, customers, business partners and the general public. * Writes reports, business correspondence and procedure manuals. * Effectively presents information and responds to questions from groups of team members, business partners, customers and the general public. * Applies common sense understanding and reasoning to make appropriate, timely decisions. * Working knowledge of inventory software, order processing systems, payroll systems and Microsoft Office products such as Word and Excel. * Proficiently uses basic mathematical computations and applies common sense understanding to carry out instructions in written, oral or diagram form. Key Responsibilities: * Full-time position averaging 45-50 hours/week. * Overall management responsibility for the execution and operational excellence of the entire store. * Management responsibility for Hardlines and Softlines Sales and actively participates in the personnel decisions of team members, including, but not limited to, employee selection, training, discipline, termination and development. * Provides departmental direction to the Hardlines and Softlines Sales team and daily supervisory oversight to Team Leads and team members to ensure that exceptional customer service is the priority of interaction with customers. * Develops and implements strategy for achieving weekly and monthly operational goals and completing tasks assigned to the store. This includes the development, analysis and implementation of the sales, staffing, training, payroll hours and scheduling of team members. * Manages workforce productivity, efficiency and process improvement projects and initiatives. * Responsible for holding team members accountable for compliance with established sales, safety and security practices and procedures in conjunction with local, state and federal regulations. * Ensures the completion of departmental zoning and adherence to department, store and Company standards. * Responsible for supervising the execution of various assignments as delegated by the Store Director in Playbook. * Actively participates in floor walks with Regional Vice President, District Manager, and Store Director and creates an implementation plan to make changes based on feedback provided in store walks. * Audits firearm sales in compliance with federal and state law, including properly completing ATF Form 4473 and conducting background checks, and signs off as final approver. * Required to complete Firearms Sales Certification training. * Successful completion of Academy Leadership University. * Provides supervisory oversight to the team member talent lifecycle including hiring, onboarding, developing and coaching team members. * Required to learn, understand and enforce company policies, procedures and safety rules. * Adheres to company work hours, policies, procedures and rules applicable to management-level employees. * Duties may change and Sales Manager may be required to perform other duties as assigned. Physical Requirements & Attendance * Regularly required to talk or hear; frequently required to stand, walk, sit, use hands to finger, handle or feel and reach with hands and arms. * Occasionally climb or balance, or stoop, kneel, crouch and crawl. * Occasionally lift and/or move up to 25 pounds and frequently lift and/or move up to 10 pounds. * Specific vision abilities required by this role include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Full time Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation or any other category protected by law. Academy, Ltd. Orlando FL

Team Member -Pt-10091-3224 East Colonial Dr

Pollo Tropical