Team Member

Jo-Ann Fabrics Waco , TX 76701

Posted 4 months ago

SUMMARY

The Part-Time Team Member's responsibility first and foremost is to deliver a premium customer experience by inspiring creativity within our customers and making JOANN their happy place! All Team Members drive sales through advanced product knowledge, innovative merchandising, and cutting counter accuracy. The Team Member's role is to create an exceptional in-store experience and provide excellent customer service by interacting and engaging with customers. The Team Member will also embody characteristics and perform duties of Brand Ambassador, Operational Excellence, Business Acumen, and Inspirational Leader.

Team Members are the helping hands that make up the core of the JOANN team. You are someone who has a lot of availability throughout your week, you have a desire to build a career at JOANN and take on new challenges - this is the role for you! Are you looking for something more flexible? Check out the Casual Team Member role!

BRAND AMBASSADOR AND CUSTOMER SERVICE

  • Greets every JOANN customer and uses the F.A.S.T. service model to meet the customer's needs

  • Asks open-ended questions to learn about customers' project needs and escorts them to the desired product's location

  • Engages in friendly conversation with customers about their projects while serving them at the cutting counter, cash register, and sales floor

OPERATIONAL EXCELLENCE

  • Processes customer transactions at the cutting counter and cash register in an efficient and friendly manner with professionalism and precision

  • Stocks shelves accurately according to planogram while maintaining a high level of productivity and close attention to detail

  • Maintains high standards throughout the sales floor by cleaning and recovering shelves, putting away returns, and cleaning up any spills/messes with a sense of urgency

BUSINESS ACUMEN

  • Invites customers to participate in store activities such as Education Classes, Custom Framing, and any other events

  • Proactively drives sales through product knowledge, suggestive selling, innovative merchandising and building strong customer relationships to the JOANN brand

  • Works to minimize shrink in the store by following proper policies and procedures including, but not limited to, cutting counter accuracy, remnants, damages, and inventory management

INSPIRATIONAL LEADER

  • Assists other Team Members with tasks to ensure that the team exceeds expectations set by Store Management

  • Works with Store Management and other Team Members on projects in a friendly and professional manner

  • Assists with training new Team Members on running the register, cutting fabric, stocking shelves, and customer service

QUALIFICATIONS

  • Must be 18 years or older

  • Previous experience in a customer centric environment

  • Available to work a flexible schedule, including days, evenings, weekends and holidays

  • Preferred: High school diploma or GED

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Deli Team Member

Pilot Flying J

Posted 2 weeks ago

VIEW JOBS 9/7/2019 12:00:00 AM 2019-12-06T00:00 Job Description Store Number: 739 Drive your Future! Pilot Flying J is committed to making life better for Professional drivers. Pilot Flying J has over 650 retail locations and is the largest operator of travel centers and travel plazas in North America. With over 350 restaurants, we are one of the largest restaurant franchisees in America. We serve our customers 24 hours a day, 365 days a year. If you are customer-service driven and thrive in a fast-paced, high-energy environment, then we've got the opportunity you've been looking for. About The Job: Deli Team Members are responsible for food production and expediting products in the hot deli area. Along with providing excellent customer service, they are responsible for ensuring top-notch quality in all of our food products while working with fellow employees to keep the hot deli clean and well stocked. What Are We Looking For? Our team ensures each customer in our Travel Centers receives excellent customer service. Our team achieves this by consistently delivering fast service, friendly smiles, and clean facilities to all of our customers. You could be our ideal candidate if you have: * Experience in a similar position, especially with a restaurant or foodservice background * Incredible customer service skills & the ability to help maintain a customer focused culture * Ability to cleanly and safely manage and prep food * Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives * Must be able to work a flexible schedule of nights, days, weekends, and holidays * Flexible Schedule - 401(k) - Weekly Pay - Flexible spending account - Medical/Dental/Vision - Tuition reimbursement - Adoption Assistance - Pilot Flying J provides an extensive training program to help provide new hires with everything they need to succeed and thrive in our fast-paced environment! Click the APPLY NOW button, or visit your local Pilot Travel Center or Flying J Travel Plaza to apply! 2409 So New Road Waco TX 76711 Preview this job! Application Instructions Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you! Pilot Flying J Waco TX

Team Member

Jo-Ann Fabrics