Team Member

Jo-Ann Fabrics Lakeland , FL 33810

Posted 7 days ago

SUMMARY

The Part-Time Team Member's responsibility first and foremost is to deliver a premium customer experience by inspiring creativity within our customers and making JOANN their happy place! All Team Members drive sales through advanced product knowledge, innovative merchandising, and cutting counter accuracy. The Team Member's role is to create an exceptional in-store experience and provide excellent customer service by interacting and engaging with customers. The Team Member will also embody characteristics and perform duties of Brand Ambassador, Operational Excellence, Business Acumen, and Inspirational Leader.

Team Members are the helping hands that make up the core of the JOANN team. You are someone who has a lot of availability throughout your week, you have a desire to build a career at JOANN and take on new challenges - this is the role for you! Are you looking for something more flexible? Check out the Casual Team Member role!

BRAND AMBASSADOR AND CUSTOMER SERVICE

  • Greets every JOANN customer and uses the F.A.S.T. service model to meet the customer's needs

  • Asks open-ended questions to learn about customers' project needs and escorts them to the desired product's location

  • Engages in friendly conversation with customers about their projects while serving them at the cutting counter, cash register, and sales floor

OPERATIONAL EXCELLENCE

  • Processes customer transactions at the cutting counter and cash register in an efficient and friendly manner with professionalism and precision

  • Stocks shelves accurately according to planogram while maintaining a high level of productivity and close attention to detail

  • Maintains high standards throughout the sales floor by cleaning and recovering shelves, putting away returns, and cleaning up any spills/messes with a sense of urgency

BUSINESS ACUMEN

  • Invites customers to participate in store activities such as Education Classes, Custom Framing, and any other events

  • Proactively drives sales through product knowledge, suggestive selling, innovative merchandising and building strong customer relationships to the JOANN brand

  • Works to minimize shrink in the store by following proper policies and procedures including, but not limited to, cutting counter accuracy, remnants, damages, and inventory management

INSPIRATIONAL LEADER

  • Assists other Team Members with tasks to ensure that the team exceeds expectations set by Store Management

  • Works with Store Management and other Team Members on projects in a friendly and professional manner

  • Assists with training new Team Members on running the register, cutting fabric, stocking shelves, and customer service

QUALIFICATIONS

  • Must be 18 years or older

  • Previous experience in a customer centric environment

  • Available to work a flexible schedule, including days, evenings, weekends and holidays

  • Preferred: High school diploma or GED

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Team Member

Taco Bell

Posted 3 days ago

VIEW JOBS 3/19/2019 12:00:00 AM 2019-06-17T00:00 " You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees." The position of team member encompasses a number of entry-level job duties at Taco Bell. Primary job duties include greeting guests, taking food and drink orders, preparing food and drink, maintaining a clean work environment, and answering questions about menu items and promotions. Taco Bell team members also operate drive-thru windows and take inventory. Additional crew member responsibilities vary by Taco Bell location. Taco Bell team members use cash registers, ovens, microwaves, and other various pieces of kitchen equipment. During training, new-hire employees learn standard protocol, safety guidelines for handling and preparing food, and how to prepare food through visual instruction and hands-on orientation. Job Requirements * Take food and drink orders and receive payment from customers * Clean food preparation areas, cooking surfaces, and utensils. * Maintain sanitation, health, and safety standards in work areas * Clean, stock, and restock workstations and display cases. * Communicate with supervisors, co-workers, and customers by telephone, electronically, in written form, and/or in person in an appropriate professional manner. Additional Information This position requires being pleasant with others on the job and displaying a positive, cooperative attitude. This position also requires being reliable, responsible, and dependable and fulfilling obligations through consistent attendance and team interaction. You must be able to maintain composure, keep emotions in check, control anger, and avoiding aggressive behavior, even in very difficult situations when dealing with co-workers and customers. You must behave with honesty and strong ethics. You must be able to accept criticism and deal calmly and effectively with high stress situations. You will work directly with the public in this position. This includes greeting customers with a friendly smile and serving customers. As such, this job requires knowledge of principles and processes for providing customer and personal services. Prior restaurant experience is preferred but not required Taco Bell Lakeland FL

Team Member

Jo-Ann Fabrics